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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address Ruth Avenue, Hawthorne, NJ PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARYResults-driven individual with 25+ years of experience in the retail and customer service industry. Determined to provide superior guest experiences by energetically and expertly coordinating, managing, and motivating team members. Enjoys discovering methods designed to improve workflow and generate additional revenue.EXPERIENCE11/2014 Present The Fresh Market, Montvale, NJScanning Coordinator, 2022 PresentBakery Manager, 2014 - 2022 Coaching of staff on company policies and procedures Order product for production for the department Take monthly inventory Control purchase to sales and shrink Maintain the cleaning of the department Make department schedules Interact with customers03/2011 11/2014 Xerox, Little Falls, NJCustomer Care Senior Assistant Peer coaching in regards to policy and procedures Input information from a variety of sources into a computer database Record and enter customer orders into a pre-established tracking system Verify recorded information to ensure accuracy and completeness of data Identify and correct errors as well as update files and records 01/2007 03/2011 Pathmark, Bergenfield / Fair Lawn, NJ Head Cake Decorator Responsible for taking and fulfilling customer orders Control inventory and ordering department stock Interact daily with customers Assist in all facets of department including baking, mixing and packing ACCOMPLISHMENTSCertified Food Safety Manager and Certified Trainer, The Fresh Market DC and H&W Core Training, ACS Training for assisting participants with 401k, retirement and OAE elections Mentorship Program, Pathmark Daily store operations Payroll and labor control Inventory control Great customer service EDUCATION07/2006 American InterContinental University, Hoffman Estates, IL Associates Degree Business ManagementSKILLS POS System & Cash Handling Manager On Duty Experience Customer Service Microsoft Word & Excel |