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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEFully Work Authorization No Visa Sponsorship RequiredPROFESSIONAL SUMMARYI am a dedicated and passionate Customer Service Professional with over 5+ years experience in telephone customer service, real estate corporate retail, federal, state and local government contracting and non-profit organisations.Key SkillsFluent in English Language. Knowledge of health communication.Expert with Microsoft office Keen attention to detailsProject Management Strong organizational skillsPublic Relations / Customer Service Problem Solving.PROFESSIONAL EXPERIENCEUS MEDICAL STAFFING AGENCY, Columbia, Maryland 08/2020 to presentCertified Medication TechnicianMonitored changes in patients breathing rate, blood pressure, glucose levels and emotional wellbeing.Prepared and submitted patientss progress notes and documentation of care actions and hospital determinations.Cordinated care for high-functioning patients and families to develop future care plans.Provided round the clock care for daibetic, alzheimers and other vulnerable patients.Ensured medication is administered and nutrition plan is followed up appropriately.NATIONAL BUREAU OF STATISTICS, Lagos, Nigeria 10/2017 11/2019The national bureau of statistic estimated the population of Nigerians to be over 201 million citizens as at 2019.Customer Service LeadEducated vulnerable populations of Nigerians on how to access health care from the government.Evaluated and processed requests from the state and local health department to support their projects.Interfaced with the public to update their vaccaination and other healh records.Perfomred in the 2018 national cenus that resulted in the total estimated population of over 201 million people.Handled 50+ telephone calls, resolved complaints while securing a long lasting and constant relationship with clientsDELOITTE, Lagos Nigeria 01/2015- 09/2017Ranked number 1 audit and risk management firm in Nigeria and 2nd in the world as at 2015Administrative AssistantScheduled meetings and travels for the managing partner and other management staff.Ordered and received laptops and other office equipment for new hirers.Assisted in coordination, supervision and completion of special projects.Issued work Identify cards for employees and parking passes for clients.Provided support to the office in problem solving and project planning.PURPLE CAPITAL PARTNERS LIMITED, Lagos Nigeria 03/2014 12/2014A real estate company in Nigeria with a total sale of 569.4 million USD as at 2014.Customer Service and Admirative AssistantAttened to telephone calls, online reviews and email messages on a daily basis.Ensured website is up to date and reported any friction on the website.Uploaded completed properties ready for sale on the companys social media platform.Provided customer service to investors in buliding a real estate portfolio.EDUCATIONMA in Human Resource in viewGeorge Mason University, Fairfax, VirginiaBA in English Studies evaluated by the World Education Services (WES) 2013 Babcock University, Ogun State, Nigeria, Ranked 1st most competitive Private University in Nigeria.PROFESSIONAL DEVELOPMENTEnrolled in online course for beginners Introduction to Social Media Marketing (Coursera) |
