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Operations Manager Resume New berlin, WI
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Title Operations Manager
Target Location US-WI-New Berlin
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLE To Whom It May Concern:For the past 40-years I served in various administrative capacities serving public and private industry. Throughout my career I have utilized my leadership, planning, and managerial skills to consistently provide support to the organization in which I am employed. As my rsum demonstrates, I have:A deep understanding of all aspects of custodial functions and building maintenance responsibilitiesCreated and implemented innovative cost saving techniquesDeveloped cohesive working relationships amongst a diverse group of peopleCoordinated hiring and firing, training and development, supervision, and placementOversaw planning and building needs for multiple locationsEnsured building environments are safe, secure, comfortable and supports and enhances the activities being performedPhilosophyThe overall objective in the operation of facilities is to provide a safe, secure and comfortable environment that supports and enhances the activities being performed. Developing a cohesive team that is not only capable of producing this environment on a consistent basis but doing so in the most cost-effective manner is the key to proper facility operations and maintenance. I believe in People, Process and Tools. Having the right people, trained in the correct process(es) and given the right tools to perform those processes most always leads to a successful outcome. I am confident that my leadership skills and technical background can make a significant contribution to your organization. I would appreciate the opportunity to discuss your needs and my potential contributions. Sincerely,Candidate's Name
Candidate's Name
3605 S. Willow Glen Drive New Berlin, WI PHONE NUMBER AVAILABLE EMAIL AVAILABLE ObjectiveObtain a part-time position within your organization to utilizing my experience and knowledge that I have gained through my professional experience. (Retired April 30, 2021) Skills SummaryCustomer ServiceMicrosoft Office PC/MacFilemaker ProPersonnel ManagementMotion and Time StudyPersonnel EvaluationsSupervisoryCommunicationSafety ManagementDisciplinary ActionMETASYSCompetency BasedInterviewing (Perceiver)Facilities ManagementEMTProfessional Experience July 2013  April 2021 SodexoOperations Manager (Facilities) West Allis-West Milwaukee School DistrictStarted up all cleaning operations (staff hiring, training, schedules, equipment, supplies, etc.) to startup new businessOversee 7 sites of 1,100,000 square feet and 6,000 occupants November 2009  June 2013 West Allis-West Milwaukee School District Energy/Safety and Custodial ManagerMonitor all utility usage, identify inefficient gas/electric/water systemsIdentified and replace inefficient/defective building mechanical systems resulting in significant reduction of energy usage qualifying for over $75,000 from FOCUS on EnergyOversee 23 sites and 40 departmental employeesSeptember 1995  June 2009 Franklin Public School District Custodial SupervisorOversaw eight buildings totaling 762,641 square feet with over 4,800 occupantsEmployee goal setting and review for forty maintenance/custodial staffCreated inventory control system saving an annual $25,000Developed supervisory, hiring, orientation, staff development/training and emergency proceduresReplaced all department equipment/machinery and established replacement scheduleRefined inspection process, elevated standards, and improved overall appearance of buildings & grounds April 1993  August 1995 Nicolet High SchoolCustodial SupervisorAccountable for all custodial functions and operations, interior and exteriorPerformed supervision and staff development/trainingInitiated substitute staffing program reducing overtimeRefined inventory control system, ordering process and chemical/equipment February 1982  March 1993 American Building Maintenance Operations ManagerOversaw all accounts and cultivated customer relationsIncreased account base by 20 percentParticipated in formal bidding processRefined supervisory, staff development/training, and evaluation procedures to help elevate overall staff performanceSuccessful in training lead staff in new account start ups resulting 25 percent decrease in start up expenseReorganized inspection programs, and training of new employeesCreated specialty crew to perform work outside of normal contractual agreements and to help eliminate staffing shortages January 1978  January 1982 Milwaukee RailroadSteam FitterInstalled, replaced and maintained boilers, steam and water heatersRepaired return lines, pumps, traps, sinks, toilets, urinals, switches, lights, ballasts Military Service UNITED STATES MARINE CORPS 1975-1977Combat engineer MOS 1371Meritorious PromotionsGood Conduct MedalsHonorably DischargedReferencesSteve Kosnar Multiservice Managers, Sodexo (414) 604-4450Dr. Judy Mueller Superintendent, Franklin Public Schools, PHONE NUMBER AVAILABLEJim Milzer Director of Business Services, Franklin Public Schools, PHONE NUMBER AVAILABLEMark Cloutier Buildings and Grounds Manager, Franklin Public Schools, (414) 529-8220Mary Jo Herrmann Auxiliary Services Coordinator, Franklin Public Schools, PHONE NUMBER AVAILABLESteve Wollak Account Executive, 3M Service Division, PHONE NUMBER AVAILABLESteve Wehse Equipment Sales Manager/Training, Nassco Inc. (414) 640-1005Steve Schmidbauer Sales Representative, Nassco Inc. (262) 309-5514 Recommendation Letter #1:To Whom It May Concern,It is with regret that I write this letter of recommendation for Candidate's Name  has been responsible for supervising the maintenance work in eight district buildings and for establishing cleaning schedules and procedures, conducting formalized and regular inspections.In addition, Mr. Gagliano participates in collective bargaining. He actively present the issues of the district and works toward reaching a settlement agreement with the employees. The working relationship between the employees and management is extremely positive as a result of Mr. Gagliano's consistent clear feedback to employees as well as his fair approach to dealing with individual employee issues. Mr. Gagliano is extremely dedicated and responsible. He works whatever hours are necessary to ensure the custodial work of the district is of the utmost quality. Frequently, visitors to our facilities comment on how incredibly clean and well maintained they are. Prior to Mr. Gagliano taking on his role, the exact opposite was the case. In conclusion, Mr. Gagliano possesses the attribute of integrity that you will definitely find of great benefit to your organization. Please do not hesitate to contact me directly if you would like to discuss his work accomplishments in our district in greater detail. Sincerely,Judy Mueller PhDDirector of Human Resources, Franklin Public Schools PHONE NUMBER AVAILABLE Recommendation Letter #2:JAMES MILZERDirector of Business ServicesPHONE NUMBER AVAILABLETo Whom It May Concern:It is with pleasure that I offer a recommendation for Mike Gagliano. I have worked with Mike since 1995 when he was hired as a supervisor in the Franklin Public Schools Buildings and Grounds department. Upon his arrival, Mike set out to create a first class training program as well as a stringent set of standards for judging performance. The proof of his accomplishments are our extremely well cared for buildings. Not only do the staff appreciate this fact, but visitors often remark about the cleanliness of our buildings. After a facility inspection by the loss control experts for our insurance company, they took the time to send an e-mail saying that they were most impressed with the condition of the facilities and complementing the facility managers. On another occasion, during an educational visit, the State Superintendent of Schools remarked that she has been in more school buildings than most people, and that our buildings were strikingly clean and well cared for compared to other school districts. Even after the loss of some custodial hours due to budget reductions, Mike found ways for the custodians to keep the buildings looking great. Mike has high standards, is very straightforward, great with details, and he works very hard. Franklin Public Schools would love to keep Mike Gagliano working in his current position, unfortunately due to budget cuts, his position has been eliminated. I would strongly recommend Mike Gagliano for any position that calls for a self-motivated, detail oriented, high achiever. Please take the opportunity to interview Mike.Sincerely,Jim Milzer, Director of Business ServicesRecommendation Letter #3:Mark E. CloutierManager of Buildings and GroundsTo Whom it May Concern:I am pleased to write this letter of recommendation for Mike Gagliano. Mike has reported to me since hired on September 1, 1995 as Supervisor in the Buildings and Grounds Department. During that time he has developed and implemented many improvements to this department while maintaining close supervision of a staff of forty plus union employees. Either individually or collaboratively Mike has worked hard to establish a thorough hiring process, an excellent training program, a rigorous inspection program, and a supply ordering system that ensures smooth department operations. He is always available either by phone or e-mail even when sick or on a vacation. He is a driven individual setting high standards for his own performance and the performance of those reporting to him. On those occasions when he has needed to discipline an employee his documentation has been excellent. Mikes performance has been outstanding and I would rehire him without hesitation. Unfortunately for us, budget cuts have caused the elimination of his position. I truly believe his hard work and experience will be an asset to any organization. Please feel free to contact me at 414-529-8275 if you have any questions or I can help in any way. Sincerely,Mark E. CloutierManager of Buildings and GroundsRecommendation Letter #4:3I am pleased to write this letter of recommendation for Mike Gagliano. I have worked with Mike Gagliano the past 10 years in a number of business and training disciplines, and regard Mike as one of the dedicated, detail oriented, and employee training focused Managers I have been involved with through my 32 years with 3M. He consistently upgraded the training curriculum of the employees at Franklin Public Schools and developed formalized programs integrating his suppliers in the process. He built consensus among the employees to do it right the first time by also involving them in programs and empowering them to focus on continual improvement agendas. His focus on training, organization and commitment would be a very positive asset to any organization looking for someone of his position and he comes with my highest recommendation. Please feel free to contact me if you require and additional information. Sincerely,Steve WollakAccount Executive3M Building and Commercial Services DivisionVMX  PHONE NUMBER AVAILABLEEMAIL AVAILABLERecommendation Letter #5:Mary Jo Herrmann8565 Woodfield CourtFranklin, WI 53132RE: Candidate's Name  ~ Letter of RecommendationTo Whom It May Concern:I would like to recommend Candidate's Name  for a position with your organization. I have personally known and worked along side Michael since October of 1999 at the Franklin Public School District. During the course of the years Michael continually encouraged the department to achieve our motto of Pursuing Excellence. This standard has not only been achieved, it has been exceeded and recognized by outside vendors, staff and community members. During a recent district in-service, a vendor stated that Franklin Public Schools is always used as an example to other school districts in our surrounding area. This is thanks to Michaels hard work.Some of the staff in the district have said this of Michael: he has a strong commitment to his family and job; he is dedicated and is available 24-7 to anyone; he is a loyal co-worker, boss and friend; a strong motivator; he is fair and equal to all employees; extremely humble, always stating that his successes are based on those who work for and with him; and a leader and teacher not only by words, but by example. Both in my professional and personal opinion, Michael posses many fine qualities that would make him an asset to any company. He has experience, dedication, outstanding ethics/values/morals, respect for and by his peers, and a passion to continue learning. He is a unique individual who will admit when he is wrong, stands up for what he believes in, and shows the utmost respect for those who work for, with and around him. Those of us that have had the great opportunity to work with him during his tenure at Franklin Public Schools will miss him greatly.Please feel free to contact me at any time for further information. I can be reached at the above address or my home number is PHONE NUMBER AVAILABLESincerely yours,Mary Jo HerrmannAuxiliary Services CoordinatorFranklin Public SchoolsRecommendation Letter #6:To Whom It May Concern:I am writing this letter on behalf of Candidate's Name . I have known Mike professionally and personally for over 20 years through our supplier/customer relationship.Throughout these past years, I have watched Mike develop into an exceptional manager. What differentiates Mike from others is his attention to detail and his ability to get projects done right the first time. These attributes, combined with his peerless integrity, insure that he achieves excellent cooperation while working with others. He is a great team player. My position at Nassco affords me the opportunity to review a substantial number of school districts throughout the state of Wisconsin. While doing so, I use Franklin School District as the benchmark on how I feel a district should be maintained. This benchmark has been achieved through implementation of training and maintenance programs Mike has pioneered.Without question, I would recommend Mike Gagliano to any organization. He is a quality individual who would quickly make a positive and lasting impact.Stephen WehseEquipment Sales Manager/TrainingNassco, Inc.PHONE NUMBER AVAILABLERecommendation Letter #7:To Whom It May Concern:I am writing this letter of recommendation for Mr. Gagliano. I have had the opportunity to work with Mr. Gagliano for the past ten years. His professional growth is a direct result of his many years in management and supervisory positions. As the Supervisor of Buildings & Grounds at Franklin Public Schools for the past fourteen years, he has accomplished a great deal. In my twenty plus years in field sales in this industry, I have not seen a cleaner school district, and Ive seen many.Mr. Gagliano is a driven and dedicated individual who is steadfast in his commitment to doing things the right way. His work ethic and organizational skills are second to none. I have no doubt that Mr. Gagliano would be an asset to any organization and I give him my highest recommendation. Please feel free to contact me at the number above should you require any additional information. Sincerely,Steve A. SchmidbauerCell: PHONE NUMBER AVAILABLE/pre>

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