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Candidate's Name
PPHONE NUMBER AVAILABLEEEMAIL AVAILABLEWhttps://LINKEDIN LINK AVAILABLEOBJECTIVEEDUCATIONTechnology professional that is interested in problem-solving and acquiring new skill sets. I am passionate about developing and optimizing software and implementing IT solutions. My goal is to apply my skills in IT and software development to provide solutions to clients, projects, and the organizationClayton State UniversityMorrow, Georgia30260KEY SKILLSProgramming LanguagesJAVAHTML, CSS, JSPYTHONC#PHPFramework/ToolsVS CODEUBUNTUSERICENOWNODEJSMONGO DBACTIVE DIRECTORYINTELLIJMICROSOFT OFFICE 365POWERSHELL/CMDSpecialized knowledgeDATA STRUCTURES &ALGORITHMSSOLID PRINCIPLESSOFTWARE DEVELOPMENT LIFE CYCLESTUDYING SECURITY+ BOOKEXPERIENCEClayton State University Atlanta, GATechnical Analyst/IT Support Professional Aug. 2021  PresentIdentify issues pertaining to clients devices via walk-in, phone, or emailApply IT solutions and services to clients devices according to their needsExplain to the client what the solution is and why it solves their problemDocument customer incidents and resolutions in an online ticketing systemProvide on-site services to employees on campus wideOS installation and computer reloadsComputer hardware repairMailchimp Atlanta, GACohort experience Spring 2019  Fall 2019I was Instructed and taught concepts/new technologies under the supervision of Mailchimp employees from different I.T. sectorsAllowed me to become acquainted with and experience workplace flow and work cultureUsed the lessons they taught us to make a chat-bot which handles consumer requests/FAQWal-Mart Atlanta, GAOptometrist Assistant Jun. 2018  Jul. 2018Conducted eye lens fittings.Facilitated data entry & retrieval.Supported efficient patient flow & appointment delivery.Assisted with vision examinations. These included perception tests & visual acuity measurements.Aided administrative tasks, such as filing insurance claims, bookkeeping, & scheduling appointments.