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Title Customer Service Call Center
Target Location US-WA-Tacoma
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLETo whom it may concern:I am interested in finding a position as a customer service professional. I know that my Customer Service skills and my strong work ethic would be helpful for me to be a successful candidate in any position.I am confident that if you ask me to complete a task, I will complete the task with excellence and to the best of my ability. I am an agreeable person; I have excellent work ethics and will focus on becoming a valuable team player. Effective criticism is how I am able to progress and become outstanding. I am a person of high integrity, with great work ethics, and one who always aims to get the job done efficiently and accurately.My education includes an Associates Degree as a Para-Educator. I have over 10 years of call center/customer service skills. I am currently working and enjoying my role as a Procedural Scheduler, I help schedule important procedures for patients. I have worked in the medical field at Multicare Health Systems and TRA Medical Imaging. At Multicare, I worked Full-time as a Radiology Scheduler. I have also held positions as a Switchboard Operator & worked in Imaging File Room (for Radiology). At TRA Medical Imaging, I worked in the Administration office and the call center.Currently, I am interested in finding a remote, full-time position. I prefer evening and/or weekend shifts but am flexible. Looking for a position that will allow me to grow and learn new skills. I am a hard worker, dependable, and have excellent customer service skills. I have taken college classes in Medical Terminology, Business Math, Ten key by touch and Microsoft Word & Excel. I feel confident that I can learn new skills if given an opportunity.Please contact me at your convenience.Sincerely,Candidate's Name
Candidate's Name
901 Tule Lake Road S. Tacoma, Was 98444PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:To obtain a position in an exciting environment as a customer service professional.Summary of Qualifications:* More than 10 years of successful customer service experience working in a call center and business environment. Focus on active listening skills, human relations, conveying information effectively, and critical thinking.* Schedule patients for Radiology Exams and procedures that includes General Anesthesia, IV Sedation for Pediatrics, and Nano (GAS).* A person of high integrity, with great work ethics, and one who always aims to get the job done efficiently and accurately.* Possess solid computer skills and have an excellent working knowledge using Microsoft Word, Excel, PowerPoint, and Outlook. Also, able to utilize office equipment including photocopier and fax machine.* Well organized, able to multi-task and able to manage time effectively.* Knowledge of clerical procedures and systems such as Microsoft Office, managing files and records, designing forms, and other office procedures.* Type up to 50 WPM and 10 key by touch* Able to work well in a team environment or independently.Values include:* Punctuality & hard worker* Integrity* Attention to detail* Managing stressful situations & resolve issues effectively* Quick learner* FlexibilityCourses taken to enhance my ability to provide excellent customer service includes the following:*Microsoft Office & Excel* English 101* Stress Management* Ten Key by touch* Medical TerminologyEmployment History:CommonSpirit,Procedural SchedulerTacoma, WA 2022- PresentTrueblue Switchboard/Admin Asst.Tacoma, WA 2021- 2022Centene, Coordinated Care, Tacoma, WA 2020- 2021TotalMed, Coordinated Care, Tacoma, WA 2019- 2020Terra Staffing, True Blue (People Ready) Tacoma, WA 2019- 2019Multicare, Imaging Scheduling, Tacoma, WA 2014-2018Education:Clover Park Technical CollegeAssociate of Arts: Applied TechnologyJune 2006Stadium High SchoolHigh School DiplomaJune 1993

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