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EDUCATION AND TRAININGLeesburg Flight AcademyLeesburg, VirginiaPrivate Pilot Ground InstructorAdvanced Ground Instructor (AGI)Fundamentals of Instruction (FOI)FAA Exam Administrator (Proctor)Instrument Rated Commercial Pilot, SEL, MELThe University of Texas at El PasoEl Paso, TXBusiness Course WorkCERTIFICATIONSSpecialized Education / Other SkillsTelephone EtiquetteSocial Styles Wilson Learning SystemsSituational LeadershipCorporate Stores Accounting.Loss Prevention Interview Techniques (Wicklander-Zulawski)Profit MakerEEOCCounseling and Interviewing TechniquesTeam ManagementPresentation SkillsPsychology of WinningWindows 10Microsoft OfficeInfluencing OthersExceptional customer serviceSUMMARYHighly motivated team player with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised, quickly masters new skills.SKILLSHighly organizedClear concise communicationEmpatheticHighly reliable self-starterAble to prioritizeAdaptable to changeSocial Styles - expert levelEasily aligns and supports the corporate visionEXPERIENCEOwnerHeadshots of Dallas Dallas, Texas02/2019 - CurrentDeveloped and implemented successful sales strategies to meet business goalsManaged sales presentations to promote product and brand benefitsExtensive participation in Networking Groups and local Chambers of CommerceAnalyzed client business needs and assisted in determining appropriate resources and strategiesLed startup and creation of operationalprocedures and workflow planningEnhanced operational performance by developing effective business strategies, systems, and proceduresAcquired exceptional photographic skillsMaintained a 5.0 Google ratingWorked with a large variety of personality typesPresident of OperationsVick Audio Video, LLC Dallas, Texas09/2017 - 01/2019Generated and implemented business strategies to increase revenue while executing operational base developmentIntegrated marketing and sales strategies with business development and operational leadership plansCoordinated work across departments to keep teams on track with company goalsCultivated and maintained positive working relationships with clients, employees, vendors, and other stakeholdersInside Sales RepresentativeFast Signs Dallas, TX04/2015 - 07/2017Contacted new and existing customers to discuss product and service solutionsResponded to customer inquiries quickly and professionally to maintain customer satisfactionConsulted with customers to aid selection and purchase of products that met needsLeveraged computer system to input customer orders and pricing informationGenerated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.ALLAN PETERSEN |