| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional ProfileDegreed professional with experience. A candidate with extensive expertise in providing excellent technical support. Extensive professional and management experience at your disposal. Able to manage time and several tasks effectively, flexible, a rapid learner, with integrity and a strong work ethic. Innate ability to provide creative solutions for complex problems. Completed training for Comptia A+, Network+, Security+, Cisco CCNA, MS Azure Admin, and MS Specialist via United Training Academy.Summary of QualificationsExcellent customer service skillsFamiliar with Ticketing SystemsExperience with PC/Laptop RepairsCreative with solutionsTechnically ExperiencedExcellent driving recordReceived Formal Technical TrainingPatientMultilingualPragmaticCore CompetenciesSupervisory experience. Expert-level computer user, well experienced in technical support role for office software and hardware. Solid understanding of network switches, routers, and telephony services.Previously worked in support for Executive, Manager, and other Senior management personnel. Reliable and able to exercise discretion. Creative problem solver with many contacts to get things done.Selected Work HistorySr. Field Engineer - IT, Field Nation July 21 PresentFull-Time PositionHome-Based PositionSuccessfully provided support for hundreds of locations with varying technical issues.Supported dozens of Fortune 500 companies with field work (HP, Cohesity, 3M) software, hardware and network issues in personLiaisons with senior support to resolve network issues when required.PeopleSoft experience; Remedy ExperienceRegularly exercises supervision over assigned employeesIT Student United Training Academy December 20 July 21Full-Time PositionReceived training on various IT technologies, such as network topology, security issues, diagnostics and troubleshooting techniques. Training in Microsoft technologies, such as Active Directory and Azure Cloud. Cisco network administration training.Graduated with near-perfect gradesOffice Operations Supervisor - IT, Census Bureau, U.S. Department of Commerce April 19Nov 20Full-Time Position1933 Dollarhide Ste 103, San Antonio, TX 78223;Ph: PHONE NUMBER AVAILABLESuccessfully provided support for 50 onsite employees with varying technical issues.Supported hundreds of field personnel with software and hardware issues via telephone.Liaisons with senior support department in Dallas/Greenbelt to resolve issues when required.PeopleSoft experience; Remedy ExperienceSupervised five clerical employeesSupportive Husband of Expectant Spouse San Antonio Jan 18 April 19Full-Time PositionSupported spouse during last critical trimester of pregnancy.Welcomed new child into world on May 14th, 2018.Cared for and bonded with new infant daughter during most of her first year of life.Administrative Assistant V, Texas A&M University College Station Jan 16Jan 18Full-Time Position1919 Oakwell Farms Pkwy Ste 100, San Antonio, TX 78218; Ph: PHONE NUMBER AVAILABLEPerformed self-directed tasks in support of Program ManagerCoordinated, researched and edited agency publications such as brochures, forms, manuals, and reportsCoordinated the planning and execution of agency programsManaged and maintained schedule & travel arrangements for Program ManagerPrincipal, Hot-Drop.net Jan 00 Dec 07918 Oblate, San Antonio, TX 78216; Ph PHONE NUMBER AVAILABLEFull-Time PositionManaged and Internet consignment & PC repair company.Supervised installation of LAN to WAN setups. Designed layout plans and subcontracted labor.Supervised up to three employeesPrepared forecasts for purposes such as planning, organizing, and scheduling work.Conducted extensive researchto maximize profits on items.Acquired & continue to main state Auctioneer license. [TDLR #16776]Admin Assistant, Fair Housing Council of Greater San Antonio Aug 98 Jan 004414 Centerview Dr Ste 229, San Antonio, TX 78228; Ph: PHONE NUMBER AVAILABLEFull-Time PositionManaged Office Communications.Performed initial intact of clients and managed follow-up correspondence.Supervised up to seven employees as Acting Field AgentPerformed general administrative work, letters, phone, light accounting.Occasional represented office at official functions.Functioned as Boards Recording Secretary at Board meetings.EducationTexas A&M San AntonioBusiness Management & Marketing B.S. 2019LanguagesFluent in both English and Spanish (speak, read, and write)SkillsSupervisory ExperienceExtensive symptom-based problem-solving skillsExperienced in inventory tracking.Technically ProficientDeep understanding of computer hardware functionality and vulnerabilities.Expert Level MS Word, MS Excel, MS PowerPoint;Advanced MS Outlook with schedule integrationRemote Support Software Experience(Teamviewer, Remote Desktop, Chrome)Limited experience with Apple devices (iOS)Creating written and visual training aids for others to utilize.Mains abreast of current technologies.Clean Background, Will Pass security clearance check. |
