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Candidate's Name
Phone: PHONE NUMBER AVAILABLEEMAIL AVAILABLEEMPLOYMENT HISTORYTIER 1 TAX SPECIALISTTURBO TAXJanuary 2022 - April 2022Assisted customers in filing their taxes.Researched tax lawsProvided facts to customersGuided customer through the submission processTIER 2 iOS TECHNICAL SUPPORTTELE PERFORMANCEDecember 2019 - December 2021(Work from Home)Troubleshoot and resolve issues on iOS and macOS devicesGuided customers step by step through migration, upgrades, and downloadsResolved customers issuesCaregiverHOME INSTEADFebruary 2017  November 2019Provided Companionship ServicesProvided Home Helper ServicesSite CoordinatorMEALS ON WHEELSJune 2015  June 2016Prepared support information to the main office on timeDrove and delivered meals when neededFollowed all food safety principlesCustomer ServiceAMERIDIALJanuary 2013  November 2014Answered Inbound calls About Health InsuranceProvided members of Anthem Health information on claims and benefits Digital Print PersonSTANDARD PRINTINGJanuary 2009  January 2011Processed Customer Digital Print OrderOperated Digital Printing EquipmentTroubleshoot Printer IssuesRestocked Printing SuppliesMARINEUS MARINE CORPSAugust 1987 - Oct 1992EDUCATIONJohns Hopkins UniversityCOVID-19 Contact Tracer Certification, 2020LaRock AcademyPatient Care Technician, 2018Grand Canyon UniversityBachelor's Degree-Communication, 2013ACHIEVEMENTS200hrs Yoga Teacher TrainingPatient Care TechnicianIntegrative Nutritional Coach