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Click here or scroll down to respond to this candidateCandidate's Name
Louisville, KY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperiencePatient Access RepresentativeUofL Health - Louisville, KYApril 2022 to PresentInput patient demographics, medical problems, diagnosis, room transfers, hospital transfers..all part of registrationAdministrative AssistantPDS Tech, Inc. - Louisville, KYMarch 2021 to April 2021Interviewed potential employees for different positions including Truck drivers. Input demographics, etc Sr. Adm. Asst SafetyPDS Tech, Inc. - Louisville, KYDecember 2020 to January 2021PPE monitor.In charge of employees traveling from building to building instructing them how to wear their mask and all other safety equipment. I also recorded shuttle buses pick up and drop off times of employees.Administrative AssistantMANPOWER - Louisville, KYNovember 2019 to February 2020Support OTR TRUCKERS on their routes. Made arrangements to get trucks repaired ASAP for breakdowns, flat tires, etc. Recorded Departures/Arrivals traffic jams, and any issues they may have. Made schedule changes on arrivals and departure.Warehouse AssociateAMAZON-DKY1 DISTRIBUTION - Louisville, KYNovember 2018 to February 2019Sorting and receiving in (electronically) packages from Amazon's fulfillment center for distribution. Inventory Administrator/Cycle CounterDHL Supply Chain - Louisville, KYMay 2017 to August 2018Cycle Counting AdministrationUsed software tools including "Sap" programs. Daily contact with our client by e-mail or phone. Take and recorded orders. Received and processed incoming request from our client.Recorded details of customer transactions. Prioritized data entry daily to ensure customers' needs were met. Ensured that appropriate changes were made to resolve customer concerns. Effectively identified customer concerns over the phone, or by e-mail. Referred unresolved customer grievances for further investigation. Responded to customer inquiries. Notified customers of any planned adjustments. Prepared invoices for returned goods. Change material labels, cycle counted, received in items for stocking in warehouse or added to an order.Patient Access RepConifer Health / Ky One - Louisville, KYApril 2014 to December 2015Software tools included: McKesson star, cerner, citrix Acted as patient advocate in obtaining services, understanding policies. Coordinated communication between patients, family members, medical staff, administrative staff. Obtained patient demographic and insurance information at registration. Verified patients' health insurance coverage. Directed patient inquiries to appropriate medical staff members. Followed up on patient inquiries to ensure a satisfactory resolution. Investigated patient complaints. Interviewed patients or their representatives to identify care-related problems. Referred patients to appropriate healthcare services or resources. Collected and reported data on patient encounters.Inventory Clerk/ Cycle CounterMalone Solutions - Louisville, KYSeptember 2013 to January 2014Cycle CounterReceived items to stock warehouses. Stored items in warehouses. Inspected inventory for damage. Recorded damage to stock. Maintained electronic records of inventories. Operated pallet jacks. Followed all safety procedures. Used basic math. Applied understanding of weights and measures. Directed training activities. Monitored and evaluated training activities for effectiveness. Created topical training programs to improve and maintain employee job skills. Assessed company training needs. Solicited input on training needs through employee surveys. Pinpointed and replaced ineffective training methods. Organized and directed training for new employees. Addressed a variety of learning styles for maximal training effectiveness.Cycle Counter/ Inventory ClerkRandstad USA - Louisville, KYOctober 2012 to January 2013Counted items received. Logged items received. Labeled items with electronic markers. Stored items in warehouses.Inspected inventory for damage. Recorded damage to stock. Maintained electronic records of inventories. Followed all safety procedures. Used basic math. My accomplishments included: I had to be very focused on the hundreds of items in a "bin", to make sure it belonged. Nursing AssistantParkway Medical Center - Louisville, KYFebruary 2012 to April 2012I provided basic patient care under direct supervision of an LPN. I checked patients' vital signs. I observed patients behavior and reported their conditions to nursing staff. I also monitored food and liquid intake and output. I maintained careful, accurate medical records. Helped patients with bathing, grooming and using the toilet. Helped patients get dressed and undressed. Helped patients with movement, such as walking, sitting, and rolling over. Helped feed patients. Transferred patients in or out of beds and wheelchairs. Maintained patient confidentiality. Knowledge sets include: Adjust hospital beds, Anti- embolism elastic stockings, Blood pressure cuff kits, Clinical hydraulic lifts or accessories. Picker/PackerKelly Services - Louisville, KYJune 2010 to April 2011Labeled packages and products. Met packing requirements. Received and packed items, processed items for shipment. Notified operators or supervisor of equipment malfunctions. Adhered to all safety policies and procedures. Worked as a team.Asst. ManagerBright's Inc - Louisville, KYJune 1991 to July 2007Purchased merchandise from vendors. Performed accounting duties. Greeted and assisted customers. Responded to customer questions and complaints. Directed workers in sales, inventory, checking cash receipts and customer service. Inventoried stock. Reordered stock. Enforced health and safety rules. Ensured merchandise was correctly priced and displayed. I ensured that merchandise was in good condition. I have cash register and security camera experience, and also bar code reader equipment, scanners just to name a few.Patient Care RepresentativeU of L Primary Care Center - Louisville, KYApril 1991 to April 1992I was a patient advocate. I coordinated communication between patients, family members, medical staff, administrative staff and insurance providers. Obtained patient demographic and insurance information at registration. Verified patients' health insurance coverage. Provided financial screening and counseling for funding options. Directed patient inquiries to appropriate medical staff members. Followed up on patient inquiries to ensure a satisfactory resolution. Investigated patient complaints. I interviewed patients and or their representatives to identify care-related problems. I also determined their fees based on patient ability to pay.Distributed printed materials to patients and medical staff. Performed various office and customer service duties.Educationsome college in BusinessJefferson Community College - Louisville, KYSkills Microsoft Office (2 years) Microsoft Excel Filing McKesson Cerner HIPAA Front desk Documentation review Warehouse experience ICD-10 Citrix Typing Medical office experience English Medical receptionist Caregiving Clerical experience Inventory control Computer literacy Shipping & receiving Retail sales Computer skills Data entry Accounting Math Packaging Computer operation Stocking Medical records CPT coding Administrative experience Vital signs Microsoft Outlook ICD-9 Anatomy knowledge Basic math Medical terminology Quality control Accounts payable Medical coding Medical scheduling Insurance verification Sales Hospital experience Warehouse distribution SAP Employee orientation Patient care Primary careLanguages American Sign Language (alphabet) - Intermediate AssessmentsVerbal communication Highly ProficientAugust 2019Speaking clearly, correctly, and conciselyFull results: Highly ProficientMedical terminology FamiliarDecember 2021Understanding and using medical terminologyFull results: FamiliarElectronic health records: Best practices Highly Proficient December 2020Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly ProficientReceptionist ProficientJuly 2019Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: ProficientMedical receptionist skills FamiliarAugust 2021Managing physician schedules and maintaining accurate patient records Full results: FamiliarCustomer focus & orientation FamiliarDecember 2021Responding to customer situations with sensitivity Full results: FamiliarProtecting patient privacy ProficientFebruary 2022Understanding privacy rules and regulations associated with patient records Full results: ProficientWork style: Reliability ProficientAugust 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer service fit ProficientJanuary 2020Measures the traits that are important for high-quality customer service. Full results: ProficientWork style: Conscientiousness Highly ProficientJanuary 2021Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
