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PROFESSIONALSUMMARYSKILLSEXPERIENCETAMARA EPPERSONPHONE NUMBER AVAILABLEEMAIL AVAILABLE4 7 1 NE 6 0 1, Knob Noster, M i s s o u r i6 5 3 3 6Detail-oriented, observant, and equipped with knowledge to successfully manage dialysis procedures. Offer solid background as skilled [Job Title] with history of success in maintaining optimal patient care standards. Proficient in venipuncture, sample collection, and equipment operation. Fully qualified in [State].Sample collection Venipuncture Patient monitoringDialysis management Equipment calibration Invoice verification Supply management Instrument sterilization Family education Room resetting Public speaking MultitaskingPlanning Recordkeeping Cultural awarenessCritical thinking Social perceptiveness Time management Certified Clinical Hemodialysis TechnicianDcIInc, Clinton, Missouri, Jun 2018 - CurrentCompleted dialysis treatments using catheters, grafts, and fistulas. Managed both routine alarms and emergency situations with same attention to detail and knowledgeable care.Kept dialysis progressing at appropriate rates, measuring and adjusting rates of blood flow and fluid removal.Advocated for patients under care, facilitating communication between team members and maintaining exceptional care standards.Maintained detailed records with pre- and post-treatment data. Protected patients with strict safety compliance, checking equipment and water, cleaning connections, and following aseptic techniques.Managed smooth patient flows by keeping rooms stocked, clean, and sanitized. Environmental Services SupervisorWestern Missouri Medical Center, Warrensburg, Missouri, Apr 2013 - Jun 2018 Verified work quality and team performance with routine and surprise inspections. Resolved staff performance problems and personal conflicts with hands-on approach. Increased employee efficiency with effective work plans and improved team dynamics. Covered all work assignments by preparing effective schedules and delegating jobs. Determined work required for each job, estimating time and labor required to meet targets. Satisfied customers with timely service and by quickly resolving service issues. Avoided work delays by keeping staffing and supplies at ideal levels. Delivered efficient, high-quality cleaning services with skilled employee management. Contributed ideas for improving work processes.Completed accurate work tasks by carefully reviewing every order. Enhanced customer satisfaction with fast, knowledgeable service. Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.Helped team handle high-volume work by prioritizing tasks and organizing supplies. Protected company and customer data by following information policies. EDUCATIONBoosted efficiency by keeping work areas clean, tidy, and free of debris. Developed solid relationships with staff, customers, and vendors. Licensed Massage TherapistHealing Pathe Therapeutic Massage, Warrensburg, Missouri, May 2001 - Jan 2019 Treated clients' conditions and injuries with muscle and soft tissue massage. Used hot stone, deep muscle, and prenatal therapy with approved techniques. Filled out wellness chart documentation for each patient. Consulted with clients to gain deeper understanding of medical history and problems. Designed massage therapy appointments based on individual needs of each client. Created excellent member and guest experiences through positive, helpful attitude. Helped keep therapy room and common areas clean.Assessed clients' soft tissue condition, joint quality, and range of motion. Completed professional quality massages within scope of practice and licensing. Maintained comprehensive treatment records with [Software]. Educated clients on methods for improving posture, strength and flexibility. Developed treatment and rehabilitation plans based on collaboration with health care professionals and other therapists.Addressed injuries, pressure points and specific medical conditions with targeted massage. Improved massage experience by relaxing clients with comfortable atmosphere, body oils and aromatherapy.Met unique client needs by working closely with physiotherapists, chiropractors, and physicians.Prevented injuries with careful assessments of each client's soft tissue condition, joint quality and muscle strength.Met client needs in office, at businesses or in homes with well-organized treatment schedule. Associates degree of scienceHeritage College, Kansas City, Missouri, May 2001Associate of applied scienceState Fair Community College, Sedalia, Missouri, May 2012