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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address
Cell: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLE OBJECTIVETo obtain a position as a CSR where I can use my communication skills to resolve customer issues while maintaining a positive relationship amongst customer and companySKILLS & ABILITIESCritical Thinking Skills Communication Skills Interpersonal Skills Dependable Customer Service Skills Prioritized Detailed-Oriented Type 35 wpm Time ManagementEXPERIENCEMay 2019 currentCircle K Stores Bossier City, LaCashier/Shift Leader Strong team player Friendly personality Good with problem solving Resolves customer complaints tactfullyJanuary 2011 June 2004Bell South Shreveport, LACustomer Service Operator Interrupted busy lines in emergencies. Tested lines and reported faults. Trained coworkers on good listening skills, clarity and diction and customer service skills.. Answered phone in a prompt, efficient and friendly manner. Maintained records of calls placed and received. January 2004 current Fast Tax Shreveport, LATax Paid Preparer Maintained positive relationships with clients, handled daily phone calls and emails Managed clients files and reports using relevant software EDUCATIONSouthern University at Shreveport, LA Shreveport, LA August 2009 May 2011Huntington High School Shreveport, LAAugust 1995 May 1999References available upon request |