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Street Address White Oak CourtBarrington, IL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEPotbelly Sandwich Shops July 2022-presentGeneral ManagerWillow FestivalNorthbrook ILHofbrauhaus Chicago September 2015 August 2016Restaurant Manager2015 Sales $9.4 MillionResponsible for all Wine and Liquor purchases, Inventory and COGSResponsible for Food Runners and Bussers SchedulesResponsible for all FOH paper and dry goods.Responsible for all NA purchases, Pepsi, etc.Work closely with Event Manger for special events and planning.Work closely with Expo on food line on busy occasions.Tropical Smoothie Caf of Arlington Heights February 2011 August 2017Owner OperatorSmall business owner responsible for managing restaurant operations including hiring, training and supervising employees, managing inventory controls, maintaining corporate books and financials, planning and implementing catering for special events and ensuring compliance with brand standards and Illinois food safety requirements.Manage weekly inventory and vendor relations to ensure the timely and cost-effective purchasing of food and beverage items and small wares.Monitor quality and quantity control of all food and beverage items, reducing food expenses by 2% while increasing revenue by 18.5% in the fourth year of operations.Work closely with local schools and businesses to build community relations, while realizing 3-4% increase in monthly catering sales.Sbarro Italian Eatery March 2010 - July 2011General ManagerAnnual Sales Volume: $750,000Responsible for supervising, managing and developing restaurant employees regarding various aspects of the restaurant, including the front of the house and back of the house responsibilities and expectations, resulting in increased productivity levels and employee satisfaction.Prepared and tracked sales budgets, consistently meeting a weekly sales volume of $14,500.Monitored quality and quantity control of all food and beverage items, reducing food expenses while increasing revenue 4% annually.Created and maintained weekly schedule to achieve staffing requirements while also maintaining labor costs.Oversaw employee relations encompassing staff recruitment, training and performance evaluation.Oversaw the quality of recipes, service standards and sanitation practices.Achieved 97% on annual Health Department Inspection.Chipotle Mexican Grill February 2009 - March 2010* Service ManagerAnnual Sales Volume: $1.8 MillionPromoted from Kitchen Manger to Service Manager in May 2009 (3 months).Assigned responsibility of being a Development Partner which entails the mentoring and development of new and existing crew members, including daily shoulder to shoulder training to achieve weekly progress.Responsible for nightly and bi-weekly inventories.*From 1993-2009, I was employed as a National Commercial Underwriter with multiple Title Insurance underwriters including Land America Financial Group, Stewart Title Guaranty Company, Chicago Title Insurance Company and First American Title Insurance Company.Reuben E. Lees Seafood and Steaks (Newport Beach, California) January 1986 April 1993General ManagerAnnual Sales Volume: $4.5 MillionPromoted to General Manager from Assistant Manager in twelve (12) months. As General Manger, realized a 1-2% annual comp sales increase.Delegated training responsibility to Assistant Managers with consistent follow up to monitor progress.Held daily meetings to educate staff on new culinary specials and wine pairings.Assisted with coordinating and implementing culinary operations and catering services for the 1988 Academy Award Dinner.Dove Street Restaurant/Cask N Cleaver (Newport Beach, California) September 1981 January 1986Assistant ManagerAnnual Sales Volume: $3 MillionPromoted to Assistant Manager in one (1) year. Assisted with day-to-day restaurant management including training, inventory, ordering and guest relations.EDUCATIONChapman University, City of Orange CaliforniaB.S.B.A . Business Administration (1986). Major: Management. Minor: Marketing.CertificationIllinois Food Safety & Sanitation License, Spring 2009. Re-Certified as of June 2014.PROFESSIONAL /COMMUNITY AFFILATIONSActive member of the Arlington Heights, Barrington Area and Palatine Chamber of Commerce |