| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE LinkedIn Orlando, FLSUMMARYA successful IT leader and strategist specializing in designing, upgrading, and eciently using enterprise-wide technology. I develop strategies for implementing on-site and remote-based solutions that accommodate the speed and eciency required by thriving workplaces. I strive to build teams that value innovation, technical expertise, and data-driven initiatives to ensure high-quality services are provided. WORK EXPERIENCEInformation Technology Manager June 2021 - Present Florida Municipal Power Agency Orlando, FL Supervise seven engineers and three help desk sta and manage relationships with external vendors Successfully implemented new IT procedures and policies, which resulted in a 35% increase in productivity Increased ROI by 15% by optimizing software and hardware across four departments Led the Power BI and data management project to reduce data ineciencies from multiple sources and to build a dashboard that would allow for instant and accurate data analysis Implemented hardware and software systems that ensure 100% data redundancy and 0% production data loss Reduced data breach risk by 45% by establishing robust technology strategies while complying with NERC/CIP and DHS standards Reduced the company's budget by 10% during the rst six months of employment without sacricing service Information Technology Manager Nov 2019 - June 2021 Safeguard Properties Management Orlando, FL Provided resource planning and project management support to the IT senior leadership team and the business units Established IT presence from the ground up, including implementing best-practice standards to achieve business goals Served as a mentor and advisor to the cross-functional team, including ve engineers Improved disaster recovery compliance by transferring all infrastructure to the cloud Maintained data protection, SOX, and legal policy matters in close coordination with compliance teams Reduced IT budget by 9.75% while achieving the highest quality of IT service levels Successfully led three new acquisitions on time and under budget from the IT business unit Information Technology Supervisor Aug 2015 - Nov 2019 EPCOR Utilities Phoenix, AZ Identied ongoing technology needs for the organization, performed business analysis against optimization eorts, and selected innovative technologies that streamlined operations and seamlessly integrated with existing programs Implemented IT culture while ensuring compliance with security protocols, contract requirements, and legal requirements Managed all IT operations budget of $3.6 million and a capital budget of $4.3 million across 50+ locations in three states Improved processes and increased program eciencies reduced the department budget by 12% in two consecutive years Enhanced network speed by 250% and reduced costs by 35% through the installation of new ber networks throughout the companyADDITIONAL JOB HISTORYSr. Technical Support Specialist 2013 - 2015BillingTree Phoenix, AZ Converted Salesforce to Microsoft Dynamics CRM for the organization Led the synchronization and maintenance of Active Directory with Microsoft 365 Exchange Managed all code as interim Release Engineer, partnering with key stakeholders to roll out the Payment Gateway Completed all SSL certicates for the GoDaddy-hosted domain Developed and maintained relationships with all third-party technology vendors Advisor Automation Technical Specialist 2010 - 2013 AIG Phoenix, AZ Led the launch of a new business unit and published an organizational security whitepaper to enhance company value Designed, developed, and produced digital publications that enhanced end-users product knowledge and decreased overall operational expenses by $2 million a year Facilitated regular communication forums for advisors within the organization to discuss technical challenges Collaborated with internal and external stakeholders to drive improvement within operational resources Provided technical support services for servers, desktops, backup tapes, network troubleshooting, and Active Directory Integrated Salesforce into Outlook and led the testing process Field Technical Analyst & Network Admin 2007 - 2010 Drivetime Automotive & Finance (Promoted to AZ) Orlando, FL & Mesa, AZ Technical Support 2005 - 2007Alliance Underwriters Lake Mary, FLEDUCATIONMaster of Business Administration 2013Western Governors University Salt Lake City, UTBachelor of Information Systems Management 2005DeVry University Orlando, FLCERTIFICATION & COMPETENCIESCertication: Security+, ITIL Training Certicate, Scrum Fundamentals Certied, Microsoft Certied Professional, Physical Security Training Course, Certied Assistant Project Manager (CAPM), Cloud Technology Associate Training CerticateCore Competencies: Project Management, Network Administration, P&L Oversight, Operational Roadmap Planning, Sta Leadership, Diagnostics Testing & Troubleshooting, Budget Allocation, Risk & Cost Assessments, Software Upgrades, Technology Optimizations, Executive Decision-making, Financial Forecasts, Quality Assurance, Testing & Validation, SOX Compliance Measures Honors: Nominated for Phoenix's 40 under 40 in 2017, EPCOR 2016 President's Award |
