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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address Meadowbranch Ct apt BRosedale, Maryland Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLETo encourage team efforts as well as to secure a position that will enable me to use my strong communication, organizational and customer service skills, where my experience can improve customer satisfaction.CrExperience10/2015 10/2016Administrative Manager Maryland Dept of Child SubsidyServed as first line counseling for associates. Monitored production floor ensuring associate moral was intack. Ensured timekeeping was accurate each week as well as provided feedback to other managers regarding attendance concerns. Researched and identified fraudulent clients that were either over paid or demonstrating abuse of system.10/2012 10/2015Correctional Officer II / Statistical Officer- State of Maryland Dept of Public Safety and Correctional ServicesMaintained custody, security and supervision of adult inmates within the facility. Provide daily count of all inmates at the beginning of shift as well as during the shift. Ensure the safety of all inmates. Create/modify any forms necessary for to ensure compliance. Statistical information collected and reported to Commissioner/Warden and all designees. Collected DNAs that were missed during intake.1985-2012Assistant Vice President Senior Operations Analyst/Treasury Services ConsultantManaged various teams throughout the Bank, to include Computer Operations to ensure production processing ran successfully; Risk Management Team Manager, credit card collections; Senior Operations Analyst, managed production Network; Unit Manager for Data Entry; Managed various associates.EducationAmerican InterContinental University OnlineAssociate of Art DegreeCriminal Justice 3.75 GPA Deans list2012 2014SkillsCreativityLeadershipOrganizationProblem SolvingTeamworkReferences upon requestReferences available upon request |