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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryCustomer Service Professional with many years of experience clearly communicating a companys ideals and services. Excellent Customer Service and communication skills. Learn systems, policies, and procedures quickly. QualificationsOrganized and DetailedPersonable and ApproachableCharismatic and EnthusiasticFluent in EnglishClear Communicator of complex ideasTelephone EtiquetteInformation VerificationWorking in a teamExcellent Customer ServiceTechnical SkillsTyping: 40 GWAMData Entry (Timex, Excel, QuickBase Accounting)Microsoft Office ProficientSharp pointEducationCity College-Fort Lauderdale FLBachelors Degree in Business Administration June 2004 Associates Degree in Business Administration Hospitality Management June 2001Relevant ExperienceCustomer Service RepresentativeCross-country Home Service (cinch) Sunrise, FL November 2017 to September 2019Provide plan summary coverage detailsUpdate customers' billing informationAnswering any inquiriesSubmit new claims, on behalf of customers and refunds Membership Service RepresentativeConvey Health Solutions- Sunrise, FL November 2014- August 2015Answering inbound calls and inquiries regarding health coverage Verified and updated billing information and processing payment safely Reservation AgentFair Field Resort- Fort Lauderdale FL May 2002-January 2004Assisting bon Voy Members with booking vacation getaway based on membership offering upgrades to members, answering any inquiries, and providing detailed informationService ExperienceNordstrom Rack-Sunrise, FL October 2021To PresentAssist customers with their selected items at check out Answer questions related to inventory selection, sizing, and suggestively per occasionPromoted customers rewards program and credit card |
