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Forensic Processing TechnicianKansas City, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceService Coordinator/DispatcherAmeripure - Kansas City, MOJanuary 2018 to PresentDispatch. Setting appointments with customers and finding out needed information to determineservice needed. Taking payment by phone. Updating information and filing. Use of PC,phone,fax andcopy machine. Opening and closing iffice alone on weekends.Customer Champ 2JC Penny Logistics - Lenexa, KSMay 2016 to Presentplacing orders, Chat( Live Engage) update accounts, custom troubleshooting,returns and refunds,inbound overflowForensic Processing TechnicianQuest Diagnostics - Lenexa, KSApril 2015 to November 2015specimen prep for testing, opening and sorting specimens, data entry, use of centrifuge, daily logs andstorage lists.Quality Assurance technicianEC Manufacturing - Shawnee, KSDecember 2014 to March 2015Testing /assembly products, data entryCustomer Service Rep/loansCentrinex - Lenexa, KSSeptember 2014 to November 2014Call center, process loans, use of phone and computer skills. Update accountsPicker/PackerThermo Fisher ScientificJanuary 2014 to February 2014Paying attention to detail. Picking and packaging. Pulling defective ordersSecurtiy OfficerSecuritas SecurityMarch 2009 to October 2013 Monitor and authorize entrance and departure of employees, visitors, and other persons to guardagainst theft and maintain security of premises. Write reports of daily activities and irregularities such as equipment or property damage, theft,presence of unauthorized persons, or unusualoccurrences. Call police or fire departments in cases of emergency, such as fire or presence of unauthorizedpersons. Answer alarms and investigate disturbances. Circulate among visitors, patrons, or employees to preserve order and protect property. Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure securityof doors, windows, and gates. Escort or drive motor vehicle to transport individuals to specified locations or to provide personalprotection. Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed. Warn persons of rule infractions or violations, and apprehend or evict violators from premises, usingforce when necessary. Inspect and adjust security systems, equipment, or machinery to ensure operational use and todetect evidence of tampering. Monitor and authorize entrance and departure of employees, visitors, and other persons to guardagainst theft and maintain security of premises. Write reports of daily activities and irregularities such as equipment or property damage, theft,presence of unauthorized persons, or unusualoccurrences. Call police or fire departments in cases of emergency, such as fire or presence of unauthorizedpersons. Circulate among visitors, patrons, or employees to preserve order and protect property. Escort or drive motor vehicle to transport individuals to specified locations or to provide personalprotection.Head CashierJC Penneys OutletNovember 2006 to May 2009 Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cashregisters, or optical price scanners. Greet customers entering establishments. Answer customers' questions, and provide information on procedures or policies. Process merchandise returns and exchanges. Maintain clean and orderly checkout areas and complete other general cleaning duties, such asmopping floors and emptying trash cans. Request information or assistance using paging systems. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and thatthere is adequate change. Calculate total payments received during a time period, and reconcile this with total sales. Monitor checkout stations to ensure that they have adequate cash available and that they are staffedappropriately. Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging andcarrying out customers' items. Sort, count, and wrap currency and coins. Supervise others and provide on-the-job training. Compile and maintain non-monetary reports and records. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Assist customers by providing information and resolving their complaints.Server/cashierSmokehouse BBQ, ShawneeMarch 2002 to May 2005 Check with customers to ensure that they are enjoying their meals and take action to correct anyproblems. Collect payments from customers. Write patrons' food orders on order slips, memorize orders, or enter orders into computers fortransmittal to kitchen staff. Prepare checks that itemize and total meal costs and sales taxes. Take orders from patrons for food or beverages. Check patrons' identification to ensure that they meet minimum age requirements for consumptionof alcoholic beverages. Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required. Clean tables or counters after patrons have finished dining. Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine. Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for largeparties. Inform customers of daily specials. Stock service areas with supplies such as coffee, food, tableware, and linens. Explain how various menu items are prepared, describing ingredients and cooking methods. Prepare tables for meals, including setting up items such as linens, silverware, and glassware. Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting,seating, and thanking guests. Escort customers to their tables. Fill salt, pepper, sugar, cream, condiment, and napkin containers.DispatcherADT Security ServicesMarch 2004 to September 2004Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations,according to customer requests,specifications, or needs, using radios or telephones. Confer with customers or supervising personnel to address questions, problems, or requests forservice or equipment. Monitor personnel or equipment locations and utilization to coordinate service and schedules. Record and maintain files or records of customer requests, work or services performed, charges,expenses, inventory, or other dispatchinformation. Advise personnel about traffic problems, such as construction areas, accidents, congestion, weatherconditions, or other hazards. Arrange for necessary repairs to restore service and schedules. Oversee all communications within specifically assigned territories. Ensure timely and efficient movement of trains, according to train orders and schedules. Confer with customers or supervising personnel to address questions, problems, or requests forservice or equipment.EducationCommunicationsAshford UniversityNovember 2015Medical AssistingBrown Mackie College - Lenexa, KSJanuary 2012Donnelly CollegeAugust 2002High School DiplomaMuncie Christian SchoolMay 1999SkillsBILLING, CPR, CPR CERTIFIED, MEDICAL INVOICING, MEDICAL TERMINOLOGYGroupsPHI THETA KAPPASeptember 2001 to PresentAdditional Information: 4 months of ClinicalsCPR certifiedMedisoftfluent i n American Sign languageExcellent Microsoft and PowerPoint skills.medical terminology knowledge |