| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Phone # PHONE NUMBER AVAILABLE Stacy, MN Street Address EMAIL AVAILABLEMANAGERReliable, energetic manager offering expertise in improving efficiencies, increasing departmental profits, and managing the companys overall operations to increase monthly goals and achieve objectives. Innovative, detail-oriented business partner, effective communicator, and problem-solving project manager with excellent interpersonal / time management skills and work ethic who is known for building relationships with internal / external partners at all levels and serving as a key contributing member to the leadership team. Collaborative, dependable, people-oriented leader with demonstrated successes in hiring, training, directing, and developing cross-functional teams to design strategy, set goals for growth, control budgets, optimize expenses, and attain company goals. Managed a call center for team members and loan servicing team.CORE COMPETENCIESClosing Coaching Customer Service Hiring Best Practices Continuous Process Improvements Budgeting Forecasting Reporting Training Performance Development Research DocumentationTECHNICAL PROFICIENCIESRegulatory / Legal Guidelines Requirements Assessments Troubleshooting Quality Assurance Risk Mitigation Compliance LPS Centralized PlatformEXPERIENCEWELLS FARGO HOME MORTGAGE, Various Locations 08/2010 PresentAdministration Manager, Minneapolis, MN, 08/2012 PresentManaged a group of 15 team members within the centralized platform.Interim Loan Administration Manager, Bloomington, MN, 08/2010 07/2012Directed 5 managers to oversee 5 production teams, processing and closing loans on the centralized platform.Ensured all applicable quality and regulatory guidelines / goals were met or exceeded.Hired, coached, developed, and managed team members, including decisions on performance reviews, terminations, hiring, and discipline.ADDITIONAL RELEVANT EXPERIENCEWELLS FARGO HOME MORTGAGE, Minneapolis, MNLoan Administration ManagerDirected a team of 15 20 processors and underwriters under the LPS centralized platform / system, delivering excellent customer service.NORWEST MORTGAGETeam LeadAssisted team members with processing / closing loans, helping train new team members, and managing the team pipeline to ensure that all loans were closed on time.PRUDENTIAL HOME MORTGAGESenior CloserReviewed all of the closing documents for team members to ensure the information was correct, training new team members on the current process.Candidate's Name EMAIL AVAILABLE Page TwoLoan CloserManaged a pipeline of over 200 loans in the Relo department, executing direct billing of all of the closing costs with the relocation clients, closing over 100 loans every month, and delivering excellent customer service.Appraisal ServicesOrdered appraisals for new applications, set appointments with the appraiser and ordered final inspections on all new construction loans.NATIONAL SCREEN PRINT, Eden Prairie, MNPrinterCompleted print orders in a timely matter.EDUCATIONHigh School DiplomaHumboldt High School |
