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Flight Attendant Customer Service Resume...
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Title Flight Attendant Customer Service
Target Location US-FL-Orlando
Email Available with paid plan
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Candidate's Name  (Romanian)Street Address
Email Address: EMAIL AVAILABLEPROFILEAn energetic, self-motivated, hardworking person as guest experience and branding, customer service, and public relations. Able to use own initiative and work as part of team. An effective communicator at all levels. High  energy administrative, dependable professional with good judgment and wisdom.OBJECTIVETo expand and improve my knowledge in the field of managerial and good communication skills to provide great customer service, and to be able to profit completely of the opportunities available in the field of work. Targeting the possibilities to be one of the valuable members in this organization.EDUCATION & Qualifications1998-2002 " SF ANA" College Constanta RomaniaPublic AdministrationNew Horizon Institute2002-2003 Certified Microsoft PowerPoint 2000TRAINING COURCES / WORKSHOPS12-28 Feb 2009 Certified Public Accounted (CPA)02-30 Mar 2009 Certified Management Accounted (CMA)01-30 May 2010 Certified of (Food and Beverage) five stars AviationOman AIR And Hotels IndustryMuscat, Oman2  17 Apr 2010 First and Business Class Five Stars Aviation and HotelsOman Air Standard Service ProcedureMuscat, Oman14 - 22 JUNE 2010 Crew Communication and Development08  11 May 2011 Guest Experience and Branding01- 30 Aug 2012 Manager Financial Certified (CFM)PACA License holder :Boeing 787,Boeing 737,Airbus 330 First Aid License Holder01-30 SEP 2012 IELTS-British CouncilOman, MuscatBritish Council20  22 Dec 2012 English TypingCompetence for EducationAnd Training InstituteMuscat, Oman17  30 JUN 2015 - Train The TrainerOman Air - Service Instructor for First, Business and Economy ClassMuscat, Oman - Service Standards Procedure of the Airline Industry18  29 JUNE 2017 Grooming Standard Center of Oman AirAviation Grooming StandardMuscat, OmanWORK EXPERIENCE & RESPOSIBILITIES2010  2020 Oman Air - Cabin Service DirectorMuscat, Oman.-Supervise and coordinate activities of flight attendant.-Observe Activities of Employees to evaluate work performance and maintain personnel records.-Explain and demonstrate methods and procedures for performing tasks.-Organize workload and practices for Employees.-Interpret company policies and practices for Employees.-Responsibility to maintain safe conditions in the airplane Cabin.-Assuring Special Service Levels for High Flying Guests.- Certified of First and Business Class Five Stars Service Airline and Hotels Standard Procedures.- Assuring that the Guests Receive the best Quality and unforgettable Service with our Airline.-Food and Beverage Guest Experience.-Set-Up the Table of the Guests in First and Business Class.-Assuring the service table set up Is up to the Airline Standard Procedures.2007  2010 Oman Air - Cabin CrewMuscat, Oman.-Ensure the Guests comfort and Service Requests throughout the Flight.-Develop and maintain excellent relationships and open communication with the Guests throughout the flight.-Ensure the crew Deliver high standard to our VVIP,CIP,IO Passengers.2005  2007 Zawaya CompanyMuscat, Oman.- Perform general office duties and administrative tasks.- Prepaid weekly confidential sales reports for presentation to management.- Manage the internal and external mail functions.2004  2005 Tanuf Red BullMuscat, Oman- The roll as a Brand Ambassador for Red Bull LTD was as integral cog in a small team.-Researching creative sampling ideas and organizing the logistic to insure they were productively executed2002  2003 SC Tahani Company SabcoMuscat, Oman- Preparing accounts and tax returns.- Administering payrolls and controlling incoming and expenditure.- Dealing with insolvency cases.- Meeting interviewing clients.PERSONAL ATTRIBUTES- Easily interacts with people from different beliefs & cultures- Fast learner who can quickly adapt to different working conditions & patterns- Excellent decision making & negotiation skills- Self-starter & works well within a teamCOMPUTER & PERSONAL SKILLS- MS Word - MS Excel- MS PowerPoint - MS Outlook- Microsoft PowerPoint 2000 - FoxPro ExcelLANGUAGESEnglish Speaking, Reading, WritingItalian Speaking, Reading, WritingSpanish Speaking, Reading, WritingPERSONAL DETAILS- Date of Birth 29th Sep1982.- Civil Status Single- License Valid ( Light) Omani,Romanian category BREFERENCESReferences available upon request

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