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Administrative Assistant at Magellan HealthcareFort Worth, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceAdministrative AssistantMagellan Healthcare - Reno, NV2007 to December 2011Perform general administrative support tasks for claims operations department. Responsible for maintaining file and record maintenance; support account director and operations manager in preparing expense reports, scheduling meetings and training sessions, calendar maintenance, preparing presentations, making travel arrangements, greeting/escorting visitors; Purchasing; Facilities; responsible for hardware (copier, fax, printer) maintenance and inventory; support QA Department with quality review of claims for Nevada Medicaid client.* Implemented an improved inventory management process so supply requests could be easily tracked on a weekly basis* Improved hardware performance by having maintenance performed on a scheduled basis* Provided cost savings by combining inventory requests among depatments so duplication was eliminated* Point of Contact for all meeting and training rooms' requests* Perform research and compile data for special reports and presentations Claims ProcessorFirst Health Services - Reno, NV2005 to 2007Performed direct data entry and/or verification of data entry, processed claims using MMIS, following all established government guidelines and procedures. Completed appropriate forms to justify the claim adjudication process* Responsible for reviewing claims source documents for completeness and accuracy* Resolve problem claims not accepted by system edits and audits as needed* Perform research to resolve claims issues and make determinations utilizing online manuals and ClaimcheckOffice ManagerAvocet Travel - Reno, NV2004 to 2005Recruited to set up software for start-up travel agency. Designed travel packages for clients for 9 resort destinatons in Bahia, Brazil. Oversee the work of junior travel agents in booking clients' travel. Implemented customer follow-up procedures for booked travel. Inventory SpecialistGreenspan/Adjusters International - San Francisco, CA 2004 to 2004Performed inventory management for individual and commercial clients after a natural disaster; supported insurance adjusters by entering data into the claims database; provided reports for claims recovery to support company efforts to obtain maximum allowed for clients. Supported insureds in valuation of lost or damaged items Skills Linux Proofreading Event Planning DatabasesAdditional InformationKey StrengthsSeasoned, results-oriented administrator offering a 10-year track-record driving change processes that directly impact the bottom line. Combine planning expertise with an unrelenting commitment to the customer (both internal and external).Skills / TechnologyExecutive level administrative supportOffice ManagementField supportBusiness correspondenceMeeting / events planningMulti-tasking at all levelsConference callsOffice supplies / equipment maintenanceProofreadingWebsite editingTravel arrangementsDatabase maintenanceTyping 82 wpmDictaphoneMS WordExcelOutlookCalendaringPowerPointWindows NTFileMaker 6.0ProTourPlatforms: Windows, Macintosh, LinuxBusiness Applications: Microsoft Office, specialized inventory databases, MMIS |