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Click here or scroll down to respond to this candidateCandidate's Name
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Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEObjective:To provide a superior level of customer service to clients while bringing forth the ability to properly investigate a situation and resolve claims quickly in accordance with company and regulatory guidelines. Demonstrate consistent execution of best claim practices and a commitment to the industry and company ethics.Education/Licenses/Certification:Aiken High School-General DiplomaLearn To Restore IICRC(CE)National Flood Insurance ProgramCertification (NFIP)Water Restoration with Learning to RestoreLicensed Adjuster:South Carolina #19556008Texas #2534616Indiana #3687165Mississippi #10766245Kentucky #DOI-1122428Louisiana #914706Oklahoma #PHONE NUMBER AVAILABLEWest Virginia #19556008Florida W865993Mentor Program with Pilot 05/2021Work History:Creative Adjusting Team - Cedar Hill, TX October 2021 - March 2022Claims AdjusterDeployment Hurricane IdaAided with Residential Hurricane claimsProvided initiative-taking claims management strategies to assist in mitigating exposure and reducing claims costs associated with historical, current, and initiative-taking claims.Full understanding of personal lines insurance contracts investigation techniques, legal requirements, and insurance compliance.Worked more than 300 claimsMet deadline of closing at least 5 claims per dayReviewed claims continuously for strategy to ensure that claims moved towards closure.Denied, settled, or authorized payments based on field adjusters report along with damaged photos.Set accurate amounts for reserves, worked daily dairies, emails, and returned voicemail calls in a timely matter.Aptitude for uncovering, analyzing and interpreting information.Preformed daily task using Xactimate for collaboration.Wrote denial letters when coverage was denied.Custard Insurance Adjusters Peachtree Corners, GA June 2021 October 2021Claims AdjusterDeployment Louisiana, Mississippi, Michigan, New York, New Jersey,Helped with Auto Hurricane claimsEducated and assisted the insured on claimants policy and the claim process.Collaborated cooperatively with claimants or clients to arrange vehicle inspections.Assisted and participated in the collection and gathering of data and information for cases that will appear in court for distinct reasons.Analyzed case files for clients to determine the level of loss and compensation.Participated in the organizations insurance adjuster training program.Contacted Lienholder for payoff information.Negotiated settlement with individual, other insurance carriers and/or attorneys,And processes loss settlements.Denied, settled, or authorized payments based on field adjusters report along with damaged photos.Clearly documented thought process, investigation, evaluation, negotiation, and settlement decisions.Set accurate amounts for reserves, worked daily dairies, emails, and returnedvoicemail calls in a timely matter.Reviewed claims continuously for strategy to ensure that claims moved towards closure.Returned phone calls in a timely manner.Worked at least 25 claims a day.Set up Auto rentals, tows, and assisted Insured to find repair shops.QA Claims Armarillo, TX March 2021 May 2021Claims AdjusterDeployment Texas freeze, Delta, and Zeta HurricaneAided with Residential Hurricane claimsProvided initiative-taking claims management strategies to assist in mitigating exposure and reducing claims costs associated with historical, current, and initiative-taking claims.Analyzed data from first notice of for an approval or denial of coverage before moving the claim forward.Reviewed claims continuously for strategy to ensure that claims moved towards closure.Denied, settled, or authorized payments based on field adjusters report along with damaged photos.Set accurate amounts for reserves, worked daily dairies, emails, and returned voicemail calls in a timely matter.Interpreted policy and evaluated coverage issues on different policies and endorsements.Preformed daily task using Xactimate for collaboration.Wrote denial letters when coverage was denied.Pilot Catastrophe Services, Inc. Mobile, Al October 2018 December 2018Claims AdjusterField Deployment Delta and ZetaInspected Property damage to homesGathered pertinent information pertaining to lossTook photos of damagesCompleted an Estimate in XactimateCollaborated closely with contractors and insuredMade coverage decisionsMade payments when warranted |
