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Bronx, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceAssisted Living Coordinator/Memory Care Coordinator Sunrise Senior Living - Fleetwood, NYFebruary 2020 to PresentAssisted Living Coordinator and Memory care communities supervises forty Resident Care Managers(HHA) with scheduling, payroll, interviewing, hiring and onboarding process. Assist with assessments and tours of prospective Residents. Assist Residents with appointments, activities, updated assessments, service plans, ADL's and family engagement. Implements ISP to assure Residents needs being met. Also assisting with move-ins, move-outs and tours for prospective Residents. Act as a liaison between families and management. Strong Survey history and excellent family and community feedback. Budgeting and planning events. Chart Audits, minutes for QUAPI, sales and tours. Collects evidence or performs testing on corrective actions to ensure that remediation implemented is effective. Senior Case ManagerWesthab, Inc - Bronx, NYJune 2017 to November 2020Supervision of four case managers each with caseload of twenty-five male clients. ILP, SF linkage with VA Hospital and American Legion, entitlements, area inspections, groups, bi weekly supervision, Naloxone leader, biweekly progress reports to DHS, interviewing and promoting. Assisted with Grant writing projects that were selected and used.Case Manager/AuditorWindsor Consulting Group - New York, NYMarch 2020 to October 2020Worked with Windsor Consulting Group temporarily contracted for NYS Covid-19 Rental Assistance Program. Assisted with processing of applications, auditing of charts, training case managers on Verizon Phone Center campaign for non compliance of information to process application. Senior Case ManagerSebco, inc - Bronx, NYMay 2015 to June 2017Supervised five Case Managers, three Housing Specialist and an administrative assistant. ILP with Families. Assisted families with housing connects, LINC and City Fheps. Vouchers. ACS protocols established and followed. Care coordination for children with developmental delays and challenges. ESL Instructor/Senior Case ManagerPraxis Housing Initiatives, Inc. - New York, NYMarch 2014 to October 2016Provided directives and classroom lessons for esol clients in hotel shelter. Planned lessons to prepare clients to pass citizenship test and or entrance exam for college. Supervised four Case Aides, one Housing Specialist and One ADL Monitor. Lead Case Conferences with Residents, HRA and Families. Held active caseload of ninety-nine Residents. Assisted with Housing applications, NY NY lll, Section 8 and vouchers. Senior Case Manager/AuditorComunilife, Inc - Bronx, NYApril 2012 to February 2015All in-house audits and corrective action plans. Supervised case management staff of six, each with twenty-four Clients. Maintained a caseload of twenty in residence for mental health, substance abuse and medical issues and co-morbidities.Medicaid Service Coordinator SupervisorFEGS, Inc - Bronx, NYMay 2008 to April 2012Supported a caseload of thirty development and Intellectually disabled consumers ages nineteen to eighty. Supervised team of four case managers wirh caseloads of forty-eight consumers each. Advocation, Assessments, home visits, employment visits, assisted with SSD, SSI, as well as SNAP benefits, medicaid as well as other entitlements. Provided weekly supervision, worked with AWARDS, Reassessments, Hippa Forms, SSI, medical and mental health Clinicians, follow ups, progression reports and chart audits.Account Receivable SpecialistMessenger Discount and Trucking, Inc. - New York, NY January 2002 to May 2008Reviewed and Billed all all manor and supportive vendors. Supervised two A/R clerks. Used spreadsheet as excel to document payments due. Created reports for CEO that provided up to date information regarding A/R Dept.EducationMaster of Arts in PsychologyTouro College - New York, NYMay 2021 to PresentBachelor's of Science in Human Services with a concentration in Adult and Family Services.Touro College - New York, NYFebruary 2003 to September 2006Associate in Arts (AA) in Intermediate StudiesTouro College - New York, NYFebruary 2003 to February 2005Skills ILP Housing Customer Service Upselling Retail Math Project Management Excel Case Management Crisis Intervention Developmental Disabilities Experience Basic Math HIPAA Merchandising Conflict Management Motivational Interviewing Supervising Experience Retail Sales Individual / Group Counseling Addiction Counseling Hospital Experience Interviewing Cognitive Behavioral Therapy Child & Family Counseling Group Therapy Intake Experience Curriculum Development Crisis Management Program Development Mental Health Counseling Behavioral Health Applied Behavior Analysis Computer literacy VPN Budgeting Customer relationship management Fundraising Account management Recruiting Underwriting Documentation review Fair Housing regulations Negotiation Care plans Meeting Facilitation Presentation Skills Administrative Experience Management Medicare Windows Loan processing Copywriting Data collection Analysis skills Marketing EMR systems Google Suite Medical receptionist Medical office experience Medical terminology Management Property management Logistics Autism experience Grant Writing Program Management Microsoft Office (10+ years) Social Work Accounts Receivable (10+ years) Microsoft Word Adobe Acrobat Microsoft Powerpoint Microsoft Outlook Leadership Employee evaluation EDI Order fulfillment Filing Copy editing English Microsoft Excel Incident management Risk management Dispatching Microsoft Access Occupational health Hotel experience Contracts AI Events management Intake Pharmaceutical sales Medical sales Computer networking Sales management Proofreading Email marketing Research Direct sales (6 years) PCR Compliance managementCertifications and LicensesReal Estate License PendingCPR CertificationFirst Aid CertificationAssessmentsWritten Communication FamiliarNovember 2020Best practices for writing, including grammar, style, clarity, and brevity. Full results: FamiliarWork Style: Reliability Highly ProficientDecember 2019Tendency to be dependable and come to workFull results: Highly ProficientCase Management & Social Work ProficientJanuary 2020Prioritizing case tasks, gathering information, and providing services without judgment. Full results: ProficientCustomer Focus & Orientation Highly ProficientOctober 2020Responding to customer situations with sensitivity Full results: Highly ProficientManagement & Leadership Skills: Impact & Influence Completed October 2020Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: CompletedSupervisory Skills: Interpersonal Skills Familiar October 2020Fostering a collaborative environment and conducting difficult conversations Full results: FamiliarManagement & Leadership Skills: Planning & Execution Completed March 2020Planning and managing resources to accomplish organizational goals. Full results: CompletedYouth Program Counselor Highly ProficientJanuary 2020Leading, communicating with, and supporting youths Full results: Highly ProficientScheduling FamiliarOctober 2020Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |