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Click here or scroll down to respond to this candidatePhone PHONE NUMBER AVAILABLEStreet Address Deer Valley Ct Apt 2Jefferson City, MO Street Address
EMAIL AVAILABLECandidate's Name
PROFESSIONAL EXPERIENCEMissouri Public Service Commission July 2012 to PresentCommission Staff/Energy Resources DepartmentResearch/Data Analyst Receive case assignments for moderately complex individual tariffs on energy efficiency and low-income programs for investor owned electric and natural gas companies; notifies staff of circumstances or apparent consequences. Initiate general discovery of case information; gather and categorize utility policies and historical records for review and analysis. File testimony on energy efficiency and low- income weatherization issues in electric and natural gas rate cases. Review tariff sheets for language and meaning; determines requirements and staff position to avoid interpretative differences. Evaluate incentives to customers, promotional practices and demand side management. Prepare and presents exhibits and testimony; analyzes testimony and exhibits presented by utility company officials or their consultants. Develop proposed rules and standards governing computation of rates and tariffs by regulated utilities/ present proposals for Commission approval. Work with company energy efficiency advisory groups/collaborative with stakeholder oversight on annual program budgets, evaluation, measurement & verification of programs for cost effectiveness and program oversight. Member of the Committee to Keep Missourians Warm and a council member of the Missouri Weatherization Policy Advisory CommitteeC & S Business Services May 2012 to July 2012Contractor for Missouri Department of Social Services in the MO HealthNet Division.William Woods University June 2011 to November 2011Campus Recruiter Recruited students to enroll in the Evening and Adult Studies for Bachelor and MBA programs for the Southwest Missouri territory. Attended Chamber of Commerce events and Career Fairs to meet potential students and network with human resource professionals and business owners. Conducted new student orientations.AmerenUE September 2002 to May 2011Customer Service Representative Responsible for answering customer inquiries and requests, including establishment of new and transfer accounts. Effectively managing customer complaints, resolving billing issues and handling trouble calls. Responsible for establishing payment agreements, advising customers regarding collection procedures. Maintained personal telephone statistics and call volume in excess of company average.Alamosa PCS/Sprint PCS August 1999 to October 2001Retail Sales Manager Responsible for achieving monthly, quarterly, and annual revenue objectives, including budget, profit and loss and business plan management. Directly hire, train and manage and evaluate performance of 5 team members. Interface with corporate marketing, sales, and training regarding new programs, new product introductions, and sales incentive activities. Manage the day to day operations of the retail location, including inventory supervision and reconciliation, and maintain sufficient stock levels to ensure customer's needs were met. Assist in resolving complex customer complaints related to products and programs offered by the company.EDUCATIONWilliam Woods University - Graduated 2001Masters in Business AdministrationColumbia College Graduated 1998Bachelor's degree in Business Administration - Marketing emphasisCOMMUNITY INVOLVEMENTRelay for Life- Team Jewels for Life Assist with team fundraisers and community projects to raise money for Relay for Life Participate with team in annual Relay for Life EventMO Families 4 Families Board of Directors Parent Advocate Department of Mental Health State Advisory Council Member Parent Advocate for Children and Youth Services |
