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Click here or scroll down to respond to this candidateOBJECTIVESeeking to secure a prominent position with a company that will both allow future growth and the ability to put my current knowledge, skills and abilities to work.SKILLS ANDCandidate's Name
Medical Terminology/AnatomyICD 9 & CPT codesBilling/Processing insuranceCharting, medical recordsMedical LawMedical TranscriptionPhysiologyHIPAA CertificationUrinalysisVital signsEKG SpecialistPhlebotomistInjectionsLab techniquesBasic pharmacologyAHA CPR/AED CertifiedTechnical knowledge:Electronic Medical RecordsMedical ManagerParagon Resource SchedulingKronosStaffingMicrosoft applications, InternetTemp WorksAvionteEMPLOYMENT HISTORYNorthside Hospital Forsyth, Cumming, GA08/2022-9/2022Patient Access RepresentativeResponsible for arranging for efficient and accurate collection of information for orderly registration of pediatric, adult, and geriatric patients.Collects and distributes patient information, billing information, and collection information.Provides financial estimates and collects applicable patient financial liability.Positively affects the patients experience.Makes patients and families aware of hospital policies and procedures.Expediters & Transport Solutions, LLC, Lawrenceville, GA 08/2017-PresentAdministrator/Customer Service/DispatcherScheduling and face-to-face screening drivers.Process payroll.Create memosPlan and schedule fleet pickups at vendor locations.Maintain consistent communication between dispatch, customer service representatives, warehouse reps., drivers, etc.Post driver schedules.The Reserve Network, Duluth, GA 11/2016-07/2017Staffing SupervisorScheduling, screen and face-to-face interview applicants.Provide excellent customer service to The Reserve Network clients and associates.Work with HR team to close compliance gaps and identify opportunities to innovate and improve compliance. Provided operational support for various compliance programs to including I-9, E-Verify, federal and state tax forms, reviewing background checks and drug screening results, preparing offers, completing new hire paperwork, conducting employee orientations, monitoring employee performance, testing and training specified by clients and providing follow-up customer service.Follow a recruiting plan to build a pipeline of temporary employee candidates that can be placed in positions. Increase retention and develop referrals.Receive and process work orders; perform timely follow-up with clients and employees to achieve acceptable fill-ratio for work orders. Monitor, document, and follow up on unfilled orders.Employment Verification.Maintain temporary staffing operations for assigned clients.Durham Staffing Solutions, LLC, Atlanta, GA 1/2016-11/2016Staffing CoordinatorScheduling, screening, and face-to-face interview applicants.Provide excellent customer service to Durham clients and associates.Work with HR team to close compliance gaps and identify opportunities to innovate and improve compliance. Provided operational support for various compliance programs to including I-9, E-Verify, federal and state tax forms, reviewing background checks and drug screening results, preparing offers, completing new hire paperwork, conducting employee orientations, monitoring employee performance, testing and training specified by clients and providing follow-up customer service.Maintain temporary staffing operations for assigned clients.Uphold accurate system for tracking staff over a variety of shifts.Conduct interviews and orientations for staffing needs.Build a diverse candidate database.Answer phones; assist caller.Recruit and onboard new employees by searching through Monster and CareerBuilder database.Administer employee training and development.Maintain employee confidence and protects operations by keeping personnel data confidential.Employment Verification.Input payroll in TempWorks database.Bergen Regional Medical Center, Paramus, NJ 8/2013 9/2015Staffing CoordinatorTakes verbal report from the ADN on the preceding shift regarding staffing problems, needs not meet.Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, helpfulness and patience.Monitors nursing units daily to determine if unit assignments and actual staffing match; makes appropriateentries on work sheet, and notes all changes for shifts on master schedule staffing sheet.Records absenteeism on the Nursing Resource department record; notifies units and update computerizedrecords.Answer telephone, routes callers, take messages and provides routine information to callers; communicateseffectively with personnel and other departments as necessary.Englewood Public School District, Englewood, NJ 4/2010 9/2015SecurityMaintain the well-being and safety of all students and staff present in the building.Ensure a smooth traffic flow through the hallways; assisting students to class or assigned locationsAssist parents and students at arrival and dismissal times.Patrol and monitor hallways, stairwells, restrooms, perimeter of the building, and unsupervised areas.Assist with supervision for breakfast and lunch periods.Remove disruptive students from classes when necessary.Assist professional staff, police, and emergency personnel in handling emergencies or disruptive situations.Encourage and ensure that students wear identification badges.Provide excellent customer services through welcoming visitors at school entrance and issue visitor passes.Operate two-way radio devices to communicate with other Guards and Staff.Monitor documented activities with electronic surveillance systems.Function as front desk representative for patrons, as well as security.Bergen Regional Medical Center, Paramus, NJ 4/2010Scheduler Coordinator - Patient Access Department(Originally placed as a temporary assignment through Axion of New Jersey, LLC, Edison, NJ)Provides front desk support and customer service satisfaction to patients in a courteous andprofessional manner in accordance with performance standards.Schedules and registers patient appointments and information.Operates a multi-line telephone console.Communicate in a professional, positive and respectful manner with patients and offices. Be able to provideconsistent excellent customer service in a variety of situations.Bergen Gastroenterology, Emerson, NJ11/2007 1/2010Scheduler CoordinatorProvided administrative and scheduling support for nine GI physicians in Endoscopy Center.Communicated closely with Valley Hospital for the purpose of scheduling patients.Provided patient explanations on requirements for procedures.Mailed out recall letters; reminding patients of their appointments.Pascack Valley Hospital, Westwood, NJ1/2007-12/2007Clerical Assistant-Radiology DepartmentGreeted patientsScanned all necessary documents for ultrasounds and diagnostic x-ray testingCommunicated with physicians test results.EDUCATIONStrayer University, Chamblee, GA 2019-2022Working towards to ascertain a degree in Bachelor of Business AdministrationGeorgia Technical College, Lawrenceville, GA 2017-2019Working towards to ascertain a degree in Bachelor of Business AdministrationBergen Community College 2012-2013Working towards to ascertain a degree in Bachelor of Business AdministrationEastwick College - HoHoKus Hackensack School of Business & Medical Sciences, Hackensack, NJMedical Assisting/Pharmacy Technician Diploma (9 months program) 2011Medical Billing and Coding Certification (12 month program) 2005VOLUNTEER EXPERIENCEHead Coach-Englewood Junior Cheerleaders Englewood Recreation Department 1999 2015Oversee training and performances, assist with fundraising and participate in community events with girls ranging between 8 13 years of age. |
