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Candidate's Name
Professional Summary EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
Highly motivated Area supervisor with over 20 years with extensive
customer service and sales experience. Outgoing team builder with track Chespeake, Virginia 23321
record of driving results, increasing sales, improving profit margin
experience and elevating company profile with target market.
Skills
Guest service
Work History
Inventory control procedures
Go Birds - Director of Operations Safety awareness
Portsmouth, VA Merchandising expertise
07/2020 - Current
Oversaw day-to-day production activities in accordance with business
objectives.
Worked collaboratively with functional leaders to implement new Education
procedures and corrective actions to improve quality.
Defined, implemented and revised operational policies and guidelines. 06/1987
Monitored office workflow and administrative processes to keep Valencia College
operations running smoothly. Orlando, FL
No Degree: Business Administration
Churchs Chicken - Restaurant Manager/Director of Operations
Orlando, FL 06/1981
05/1985 - 07/2020 Interlachen High School
Interlachen, FL
Promoted positive atmosphere and went above and beyond to
High School Diploma
guarantee each customer received exceptional food and service.
Carefully interviewed, selected, trained and supervised staff.
Met, greeted and encouraged feedback from customers and used
feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate
records.
Led and directed team members on effective methods, operations and
procedures.
Promoted to District Manager 1992, Columbia South Carolina Market
Promoted to director of Operation 1994 North Carolina and Virginia
Restaurants.
Improved operational planning and business frameworks to enhance
resource utilization and reduce waste.
Walt Disney World Parks And Resorts - Culinary Arts
Orlando, Fla
08/1981 - 05/1985
Working with the team to prop and setup meal for the guest
Projective floor charts to meet customer service times
Develop a team for banquets setup
Obtained Leadership to meet guest service goals.
Developed and implemented creative lesson plans to reach diverse
employees
Supervised employees in kitchen setting to maintain safety and
efficiency targets
Developed and implemented creative lesson plans to reach Employees.
Supervised employees in kitchen setting to maintain safety and
efficiency targets.
Developed and implemented creative lesson plans to reach diverse
employees.
Prepared lesson plans for classroom instruction of credited technical
and occupational training'
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