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Name Available: Register for Free
Title Service Representative Customer
Target Location US-IA-Iowa City
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Western RoadIowa City, IA Street Address
PHONE NUMBER AVAILABLEPHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective Long-term employment and security with a company with room for growth and advancementExperienceCustomer Service RepresentativeABRA Auto Body Repair of America, North Liberty, IADecember 2021  May 2022Answer phones, transfer calls, take messagesGreet customersReceive daily mailSchedule customers for estimate appointmentsSchedule customers for repair appointmentsCashierIowa City Fast Break Convenience Store, Iowa City, IASeptember 2019 - December 2019Opening of storeSetting up drawer for opening shiftCompleting log sheets for opening shiftPreparing breakfast food items and placing in warmersMaking coffeeStocking bathroomsFacing and stocking shelves and coolersWaiting on customersCashing customers out for purchasesCompleting log sheets for shift changeCountdown of drawer for shift changeTaking deposits to bank and purchasing change for ATM and in store change sageReceiving in of inventory on delivery daysPatient Scheduler/Medical ReceptionistMargaret Smollen MD, PCObstetrics and Gynecology, Iowa City, IAMarch 2017  April 2019Check patients in for appointmentSchedule follow up appointmentsAnswer phones, take messagesPost paymentsReceive mailFile documents in patient chartsSend out reminder letters to patients for upcoming appointmentsKitchen ManagerHudsons Southside Tap, Iowa City, IAOctober 2015  December 2016Prepare daily prep listsAssign weekly schedulePerform kitchen order twice a weekCookPrep items for line stationsManagerIowa City American Legion Post #17, Iowa City, IAOctober 2009  October 2015Assign weekly employee scheduleBalancing of shift drawersDaily Cash depositsVendor ordering for general bar supplies and liquorMonthly inventory controlField phone calls for board membersFacilitate backroom rentals with customers for eventsHandle maintenance issues within establishmentOpen and close establishmentBartendRenewal of licenses for businessHandle customer complaints and issuesCustomer Service RepresentativeThomas L. Cardella & Associates, Coralville, IAAugust 2008  September 2009Worked on a variety of outside contracts for Macys Department Store, OfficeDepot, Campaign Calls, Kaplan University, Independence Blue Cross InsuranceMade outgoing calls for contracted clients to candidates and presented optionspertaining to specifics for each client as specified within contract. Signed upprospective candidates if applicableKaplan University  Lead Generation and Admissions Advisor to studentsHead Dog TrainerPETCO, Coralville, IAMarch 2007  August 2008Sign up and recruit customers for Puppy Training Classes, Basic ObedienceClasses, Intermediate Obedience Classes, Advanced Obedience Classes, Canine Good Citizen Classes, One on One Training Classes for customers andAgility ClassesRun training classes and educate clients on how to train their dogs in theVarious classes ranging from Beginner Puppy Classes, Intermediate ObedienceClasses, Advanced Obedience Classes, Canine Good Citizen Classes, One OnOne Training Classes for customers and Agility ClassesEducationVeterinary Technician & Work on Business DegreeKirkwood Community College, Cedar Rapids, IA & Iowa City, IAWorked on obtaining certification for Veterinary Technician 1992  1995Worked on credits for Business Degree 1998  2000 & 2003 - 2006GeneralCity High School, Iowa City, IA Graduation 1992Skills & AccreditationsGreat customer service qualities, Excellent office work history, Medical Terminology Class, Secretary qualifications, Management Qualifications, Filing, Multi-tasking, Microsoft Office, Team Player, Great attention to detail

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