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| | Click here or scroll down to respond to this candidateCandidate's Name
Dedicated, Diligent, DeterminedStreet Address Hollybrookridge lnRichmond, VA,Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVETo secure a career opportunity that best aligns with my skills and has growth and advancement opportunities particularly in either the security and/or technology industry. EDUCATION EXPERIENCEBridgewater College,Piedmont Virginia CommunityCollege, Charlottesville, VA- Associates of AppliedScience, ComputerProgramming May 2009- Webpage DesignCertification 2009- MS Office Certification
20062002 2021 Sams Club Charlottesville, VAPositions Held:Member ServicesMember ChampionPhoto SpecialistSummary of Duties and Responsibilities- Drive membership sales educating customers on benefits- Assist customers with returns, questions, concerns, and complaints.- Train new employees and monitored performance.- Manage inventory and product qualityKEY SKILLS SUMMARYCustomer ServiceConflict ResolutionCollaborationSalesmanshipProblem SolvingDetail OrientedAttentiveResilientResourceful- Self-motivated and results-oriented professional with more than 15 years of successful experience in customer service and support with recognized strengths in problem-solving and troubleshooting, sales staff support, andplanning/implementing proactive procedures and systems to avoid problems.- Ability to develop and maintain professional relationships with customers and de-escalate customer frustrations.- Proficient in the use of computers, spreadsheet applications, graphic and presentation applications, databases, and word processing applications to support project operations. REFERENCESAvailable upon request. |