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Title Customer Service General Manager
Target Location US-TX-Dallas
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Barkridge TrailFort Worth, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESeeking a General Manager/Area Manager position with opportunity and growth with-in a company and product that I am proud to stand behind. I believe you must be people-driven. I invest in my employees, along with listening and developing Managers who fuel the success of our teams. In a workplace where it is acceptable, even expected, for employees to love their job. Leading to better customer service and lower employee turn over. Building success through passion and culture. Authorized to work in the US for any employerWork ExperienceGeneral Manager/OwnerKAY'S CATERING COMPANY - Fort Worth, TXDecember 2008 to Present Also worked as Catering and Service Manager from February 2005 to July 2007. Human Resource- hiring, training and coaching. P&L statements & Banking procedures Booking Events. Invoices, Inventory and Food cost control. $70,000. a year. Kay Hubbard Owner/Partner.General ManagerKincaid's Hamburgers - Fort Worth, TXJuly 2007 to November 2008Trained all employees for the Fort Worth Kincaid's (Overton Ridge) new store opening and all employees for the Arlington (Debbie Lane). Developed strong relations with customers and vendors on behalf of the organization Determined staffing and scheduling requirements. Managed an operating budget for 50 plus. employees. $60,000. a year. Supervisor Ron Gentry - Owner.Service and Bar ManagerCharleston's Restaurant - Carmel, INMay 2002 to February 2005 FOH/BOH daily responsibilities. Hiring, Training and Coaching. Moved to Carmel, IN then back to Fort Worth, then Norman, OK in Jan. & Feb. 2005. $36,000. a year, plus period bonuses. Supervisor Gary Richenburg - Area Partner.Service and Bar ManagerH3 RANCH RESTAURANT - Fort Worth, TXJanuary 2001 to February 2002 Hire, training & promotion. P&L statement. Human Resource manager. Labor, Liquor & Food cost. $35,000. a year plus period bonuses. Supervisor Curt Stovall - GM H3Ranch/GM Stockyards Hotel. General ManagerGRADY'S AMERICAN GRILL - Houston, TXJanuary 1996 to December 2000Moved to Houston, TX. & ColoradoSprings, CO. Company relocating to open 7 new store. Monitored financial activities such as Food, Liquor, Beer, Wine and Labor. Provided guidance to staff members on new procedures and policies. Ensured adequate staffing and recruitment to meet the needs of the business. $52,500. a year plus $750 to 1050 period bonuses. Supervisor. Paul Masters - DOO Brinker International. EducationBachelor's degree in Business ManagementTexas Tech University - Lubbock, TXJuly 1986 to December 1989High school diplomaR. L. Paschal High School - Fort Worth, TXSeptember 1982 to May 1986Skills Profit & Loss (10+ years) Labor Cost Analysis (10+ years) Recruiting (10+ years) Financial Statement Preparation (10+ years) Payroll (10+ years) Training & development. (10+ years) OpenTable Food Safety (10+ years) POS Cooking Food safetyCertifications and LicensesFood Handler Certified.May 2021 to May 2023TABC CertifiedMay 2021 to PresentManager ServSafe.May 2018 to May 2023AssessmentsRestaurant manager  Highly ProficientAugust 2022Managing restaurant staff and meeting customer expectations Full results: Highly ProficientCustomer focus & orientation  Highly ProficientSeptember 2022Responding to customer situations with sensitivity Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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