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Title Customer Service Finance Manager
Target Location US-FL-Winter Garden
Email Available with paid plan
Phone Available with paid plan
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05/2022 - PresentStreet Address /2021 - 05/2022Street Address /2011 - 03/2021Candidate's Name
Street Address  STARBIRD DR, OCOEE, FLEMAIL AVAILABLEPHONE NUMBER AVAILABLESummaryExperienced nance manager with over 17 years of experience in the automotive industry.Excellent reputation for resolving problems and improving customer satisfaction.Organized and dependable candidate successful at managing multiple priorities with a positive attitude.Willingness to take on added responsibilities to meet team goals. SkillsBilingual, Financial transactions expertise, Dependable and responsible, Problem solving, Practiced at FHA loan process LanguagesSPANISHExperienceMISSION SAN JOSE MORTGAGEMortgage Loan Originator  ORLANDO, FLMaintain knowledge of available loan products,processing procedures,and underwriting and general departmental guidelines.Take applicant applications by completing FANNIE MAE form 1003 Collect appropiate documentation from each applicant and deliver loan package in the time frames set by management.Maintain high levels of customer service while managing each applicants and support staffs expectations Develop referral contacts (realtors,builders,personal contacts etc.) NMLS LISCENSEA & S AFFORDABLE AUTOS LLCSales Manager  OCOEE, FLResolved customer issues quickly to close deals and boast client satisfaction. Coached and counseled sales personnel,assisting with individual selling efforts and helping sales representatives reach targets.Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.Closed lucrative sales deals using strong negotiation and persuasion skills. CENTRAL FLORIDA TOYOTAAutomotive Finance Manager  Orlando, FloridaReviewed loan agreements to verify completeness and accuracy according to applicable policies. Collaborated with lending representatives to obtain nancing and complete sales. Monitored pipelines to track and log status of loans. Made sure all deals were funded in a timely manner. Worked closely with team members to deliver project requirements,develop solutions and meet deadlines. 03/2010 - 09/201102/2009 - 02/201003/2003 - 09/2008OVERDRIVE DIRECTSales Manager/Finance Manager  ORLANDO, FLSupervised a team of 10 salespeople to sell vehicles during a week long tent sale among various dealerships around the countryCoached and counseled sales personnel,assisting with individual selling efforts and helping sales representaaives reach targets.Resolved customer issues quickly to close deals and boost client satisfaction. Submitted deals to banks for approvals.COGGIN HONDAAutomotive Finance Manager  ORLANDO, FLSpecialized in secondary nance.Proactively identied solutions for customers experiencing credit issues. Collaborated with lending representatives to obtain nancing and complete sales. Compiled closing packages for drafting and presentation accuracy. COGGIN GMC BUICK PONTIACAutomotive Finance Manager  ORLANDO, FLSpecialized in secondary nance.Obtained copies of applicants credit histories and reviewed paperwork to determine feasibility of granting loans. Proactively identied solutions for customers experiencing credit issues. Structured and submitted all deals to lending institutions. Submitted and monitored all deals to ensure timely funding. EducationFairleigh Dickinson University, Teaneck-Hackensack Campus BUSINESS MANAGEMENTST PETERS PREP JERSEY CITY, N J

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