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billing supervisor10+ years of experience and knowledge of customer service, billing procedures, medical terminology, insurance claims, with exceptionally good customer service and communication skills both verbally and written. 4 years as a highly organized Supervisor with driven organizational skills, superior attention to detail and team success. Manage, motivate and train professionals to surpass company goals.wCommercial and Government billing and collections procedures expertwExpert knowledge on Advanced MD, Allscripts EHR, USMON billing systemswProven success in driving results through increased productivity and timely claims paymentswLoyal and dependable, believing internal principles dictate performancewExtremely passionate and knowledgeable about medical billing and collections.Areas of expertiseoBilling and CollectionsoExcellent problem solveroWorkers CompoOffice managementoMulti-taskeroMedical BillingoLeadershipoMicrosoft Office ProductsoICD 10, HCFA 1500Professional ExperienceMEDICAL PRACTICE SOLUTIONS  PLANO, TX 2014-2019Work with management team to implement proper division of responsibilitiesMEDICAL BILLING SUPERVISORSupervise staff of 9 billing and collection professionals, responsible for weekly billing activities to ensure maximum efficiency; provide guidance and direction to staff covering all aspects of billing and EHR. Ensure all claims are billed timely and appropriately. Monitor rejections, denials and errors and ensure they are properly researched and resolved to meet timely filing deadlines. Keep management informed of the status of all 37 accounts on a weekly basis. Review and update client billing guidelines as necessary. Train new billing employees. Prepare and send weekly reports to clients and upper management.PRIMARY CARE ASSOCIATIES  Greenville, TX 2004-2014MEDICAL BILLING SPECIALISTPost and reconcile insurance and patient payments. Research and resolve incorrect payments, EOB rejections, and other issues with outstanding accounts. Ensure accuracy of insurance claims; verify correct ICD-9, ICD-10 and CPT codes are billed. Send secondary claims upon processing of primary insurance, follow up on Insurance and patient aging. Re-submit insurance claims as necessary. Knowledgeable in timely filing restrictions, Answer and resolve patient inquires.WALMART  Greenville, TX 2003-2005CASHIERProcessed sales and services transactions, scanned coupons, applied discounts, handled customer service issues. Restocked returned items, answered questions about promotions, store policies and merchandise, balanced money in cash register and sales data.EducationHigh School Diploma, 1986-1989Business and Management Center, Dallas, TX