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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Lake Lynn Dr #108Raleigh Nc Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsIntermediate computer skills, work, email, and excel.32 years experience working with the public.10 years call center experience, inbound and outbound calls.Friendly and outgoing.Excellent communication skills, research and issue resolution skills.Quick learner, detail oriented and well organized.ExperienceJanuary 2, 1978 to September 4, 2010. RetiredPa Department of Labor and IndustryHR Service Center, P O Box 824, Harrisburg, Pa 17108-0824PHONE NUMBER AVAILABLE code #1057Job titles - Interviewer, Adjudicator and SupervisorInterviewer - completed unemployment benefits claims, answer customers questions, processed claims for benefits, directed customers to correct departments to resolve problems.Adjudicator-Interviewed customers and Employers to resolve problems with Customers unemployment claims, resolved the problems and issued eligibility determinations. The work had to meet production quotas and time limits.Supervisor- supervised and trained adjudicators, resolved personnel problems, clarified Pa Uc laws to help write determinations, directed the production quotas, and time limits, resolved Employers problems.EducationSeptember 1960 to June 10 1966Millville Area High School, Millville Pa 17846 - Graduated General StudiesSeptember 1966 to August 1967Bloomsburg University, Bloomsburg Pa 17815 - 24 credits, no degree |
