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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLESecret ClearanceTechnical writer with strong copy editing, copy writing, administrative and technical skills seeks opportunity to support an organization while developing new skills.PROFICIENCIESTechnical WritingOrganizational CommunicationMicrosoft OfficeGrant WritingCurriculum DesignSharepointCopy EditingPublic SpeakingDocumentationAdobe Creative SuiteStatisticsMetrics & ReportingQualitative & Quantitative ResearchCollaboration with SMEsEDUCATIONMaster of Arts: Communication Studies, 2010UNIVERSITY OF ALABAMA, Tuscaloosa, ALBachelor of Arts: Political Science, 2007UNIVERSITY OF ALABAMA, Tuscaloosa, ALAssociate of Arts: Political Science, 2005JEFFERSON DAVIS COMMUNITY COLLEGE, Brewton, ALRELEVANT WORK EXPERIENCEPrincipal Technical Editor and Writer (2022)Northrop Grumman, Huntsville, ALEdit program and procedure documents for accuracyEnsure all edited documentation conforms to company voice, industry and Customer standard, and in-house branding and style templatesProvide technical documentation support to companywide teams and organizationsSupport systems engineering process developmentTechnical Documentation Consultant, English Language Tutor, Proofreader (2015 to 2022)FREELANCE, Nur-sultan, KazakhstanEdited essays, documents, and reportsProofread academic and business articlesEdited theses and dissertationsAdvised writers in producing creative and technical projectsTutored EnglishFREELANCE, Atlanta, GA & Harrisburg, PANonprofit Bookkeeper and Grant Writer (2014-2015)Financial Statement PreparationBookkeeping, accounting, consultancy, grant writing, verification, and renewalSeek clients and provide various services, including documentation editing and collation and various administrative tasksBusiness Banking Specialist Technical Documents and Reports (2013-2014)CAPITAL BANK, Raleigh, NCDocumentation specialist and technical writer for departmentAnalyzed Reports built ad hoc/weekly/monthly financial reports using Excel and PowerPivot for executives, sales, and department supervisors.Metrics managed business lending portfolio, including audit preparation, verifying classification of credits, and reporting on status.Collated department manual into digital format, proofread and edit, write original content, create training materials and integrate them within manual; create internal and external documents using Windward AutoTag based on Baker Hill software XML data structure.Administrated Access 2010 Database - maintained database, update/backup weekly, make and test modifications, design queries using SQL, manage errors and troubleshoot.Consult on project to migrate data to data warehouse storage and integrate data with bank's "Core" data.Administrated Baker Hill Software System - maintained business lending software user profiles, managed software reporting structure and internal functions, create/modify system fields to optimize ease of use and data collection, test and modify user interface changesESCHELON HOSPITALITY, Raleigh, NCMarketing Intern (2012)Successfully designed surveys, engaged in customer analytics and database management research, designed and formatted employee handbooks and policy documentsManaged and reviewed technical writing, visual marketing, email marketing, comment card design, conducted data entry, and internal communication business model for development.Graduate Instructor, Communications (2010-2012)NORTH CAROLINA STATE UNIVERSITY, Raleigh, North CarolinaAssisted departmental faculty in teaching coursesTaught practical public communication skills using audio/visual conference equipmentDeveloped metrics and assessments to gauge student learning.Led the teaching of theoretical and practical communication skills to large lecture of 77 students, based on the consistently evolving communication demands of technologies and culture.Conducted classroom assessments through student perception surveys and feedback to increase productivity and course quality. Utilized online software to maintain student records, projects, and correspondence facilitation with students. Achievement: Awarded $3,000 Scholarship for incentive and was promoted to teach large lecture of 77 students.Adhere to scheduling demandsGraduate Instructor, Communications (2008-2010)UNIVERSITY OF ALABAMA, Tuscaloosa, AlabamaTranscribed course notes as Graduate Teaching Assistant to large lecture courses, providing support to faculty members for large lecture coursesExecuted Masters thesis by conducting research and defending its findings to the public and academic department.Managed and completed administrative duties in support of professors that included: grading and testing various student submissions for coursesPublic Speaking Instructor. Successfully coached University of Alabama Forensic Speaking participants to finals. Judged Regional Forensic Speaking competitions. Achievement: Awarded independent courses.Research Assistant (2007-2008)INSTITUTE FOR SOCIAL SCIENCE RESEARCH - University of Alabama Capstone Poll, Tuscaloosa, ALFacilitated the collection of data through phone surveys, data entry, and data organization for Institute for Social Science ResearchSolicited volunteers across the Southeast, completed data entry projects using CATI (Computer Aided Telephone Interview) computing system, gained Institutional Review Board Testing certificationCompleted surveys above quota at more than 10 per night in assigned work period. Achievement: Based on quota achievements, promoted to provide training.Computer Lab Technician & Tutor (2003-2005)JEFFERSON DAVIS COMMUNITY COLLEGE, Brewton, ALManaged computer lab of over 20+ Windows XP computers, performing opening and closing responsibilities as well as troubleshootingProvided audio/visual technical support for non-traditional and traditional students in computer lab, ensuring full understanding and compatibility with software and hardwareProvided assistance and tutoring for traditional college students and returning non-traditional college students in remedial Math and English as well as higher-level mathClosely collaborated with non-traditional student population, supporting and assisting students through educational software for help in completing assignments in Math, English, Biology, and various other subjects.PROFESSIONAL MEMBERSHIPS AND LEADERSHIP EXPERIENCEUAB Presidential Honor Roll & Deans List, Birmingham, AL (2007)Outstanding Minority Student, University of Alabama Graduate School (2007)Honoree, Black Faculty & Staff Association, Tuscaloosa, AL (2006)University of Alabama Honors Program, Tuscaloosa, AL (2005-2006)Golden Key Honors Society, Tuscaloosa, AL (2005-Present)Honors Program, Jefferson Davis Community College (2003-2005)VOLUNTEER WORKVolunteer English Teacher (ESL) (2012)Literacy Council of Wake County, Raleigh, NCESL Volunteer (2012)Wake Technical Community College, Raleigh, NCCrises & Suicide Line Volunteer (2007)Crises Center of United Way, Birmingham, ALMember - Governmental Affairs Committee (2006-2007)Student Government Association, Tuscaloosa, ALREFERENCESAvailable Upon Request |
