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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLECAREER OBJECTIVEClient-driven Account and Project Manager with over 13 years of experience that measures success by helping clients achieve goals. Looking for a position that allows me to utilize my skills in giving great client experiences through knowledge, education, and building trusting relationships.EXPERIENCEMcIlrath and Eck, Arlington, WAMarketing Specialist, June 2021 - CurrentBuild brand awareness and positioning through education and social mediaPlan, organize, and execute campaigns for educational programs through direct mail and digital mediaPlan, direct, and coordinate marketing efforts to obtain new prospectsLeverage print and social media to promote educational programsCollaborate with firm staff to ensure the messaging is being relayed through social media that is aligned with the missionOversee social media channels to ensure brand uniformityFMT Solutions, Lake Oswego, ORSenior Account Manager, May 2008 - May 2021Strong sales and marketing professional skilled in Negotiation, Budgeting, Sales, Sales Operations, B2B Sales and Marketing, Client Retention, Contract Renewal, and Team BuildingGenerated revenue from seed to over $2 million per year with a 95% client retentionManage over 190 clients throughout the US with direct mail marketing campaigns to endorse classes for multiple retirement courses while maintaining a 20% growth rate in my book of business for all but one year.Main contact for financial advisors to manage direct mail and online marketing campaignsDirect contact with vendors to ensure the best results for each campaign mainly in direct correlation with Direct Mail and Print Production processesHighest average response rate on returns for direct mail campaigns consistentlyClient on-boarding, training, strategic planning, and implementation on processes and delivery of the course they offer and assist in the growth of their companyHeavy phone and digital contact with clients from initial training to keeping clients within our strict timelineCreated and maintained an Account Management Training Guide, managed a training program, and directly supervised new Account Managers.Researched new systems, software, and products for use to help the job processes run more efficientlyUpgrades and licensing sales of new products to existing clientsNew sales and relationship building with prospective clients to teach our coursesTITAN ELECTRIC, INC, Portland, ORProject Manager, Mar 2007 - Mar 2008Submitted and managed Change Orders from RFI to finalization and paymentOversaw our Low Voltage subs to ensure timely completion of workHandled most employee issues from hiring to termination and payrollAttended all scheduling meetings for jobs, from pre-bid to presentHandled all work scheduling to coincide with GC and various tradesKept a strong adherence to schedules to keep projects runningInstituted new policies to keep workflow running smoothly and efficientlyKept records in all aspects of construction and officeMade sure trade codes and policies were followedBuilt strong relationships with Contractors, Owners, suppliers, and InspectorsIn charge of safety for employeesOversaw all inventory issues including setting up an inventory system to include Purchase Orders.EDUCATIONBRADFORD BUSINESS COLLEGEPortland, ORAssociates in Paralegal Studies/Office Management (Jan 1991)ADDITIONAL SKILLSClient Success ManagementCustomer Driven MultitaskerB2B Sales at C-LevelExtensive Customer ServiceForecasting & PlanningOnline and Telephone SalesInside SalesConflict Resolution SkillsAccount ManagementCoaching and Teamwork SkillsTeam Management SkillsContract NegotiationsBold Problem SolverDetail OrientedCritical ThinkerConflict ResolutionPurchasingDirect mailRelationship buildingMarketingMS Office SuiteCRM'sAdobe Creative SuiteGROUPSNORTH PLAINS VISION STEERING COMMITTEE, April 2016 to 2017NORTH PLAINS VISION IMPLEMENTATION WORKGROUP, February 2017 to September 2017GLENCOE YOUTH FOOTBALL, Flag and Tackle Head Coach, 2018 to CurrentGLENCOE YOUTH BASEBALL, Head Coach, 2020 to CurrentREFERENCESReferences available upon request |
