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Click here or scroll down to respond to this candidateCandidate's Name
Cell-PHONE NUMBER AVAILABLEEMAIL AVAILABLEWest Bloomfield, Mi Street Address
Professional SummaryThank you for reviewing my attached resume detailing over 25 years of my professional career in information technology.My experience spans project management, department management, helpdesk management, entrepreneurship and consulting.I have been successful in many industries including consulting, manufacturing, healthcare, municipality, non-profit and telecommunications organizations.My formal project management training is in Compuwares paragon methodology.My business sense and technical knowledge enables me to improve the project management needs of an organization.I have extensive experience in hands-on technical project leadership and project management; experienced project management presentation speaker; subject matter expert in project management best practices, developing project management infrastructure in organizations, project cost and schedule management, cost modeling and financial analysis, and software engineering life-cycle processes.My successes and experience enable me to manage and lead the technology direction to meet the desires and initiatives of your organization.Areas of ExpertiseNew Data Center Hardware and Environmental setupVOIP Phone SystemTeleform System Document scanning systemWeb Site ManagementProfessional SummaryInformation Technology, ManagerProject ManagementHelp Desk ManagerBusiness AnalystConsulting ExperienceNetwork EngineerSystem IntegrationWork ExperienceIT SUPPORT / CONSULTING May 2020 to PresentMultiple ClientsI provide customized hardware and software configuration and support to businesses and private individuals. Designed and managed the LAN/WAN networkI managed the Desktop Support Group to offer support to 200 users in a mixed environmentWORD OF FAITH INTERNATIONAL CHRISTIAN CENTER June 2003 to June 2020Manager, Information TechnologyLead Information Technology Department in the execution of the organizations needs while responding to COO and Director of Information.I managed the network infrastructure upgrade project for the Church.The project included the implementation of a new data center and wiring plant improvements.The new enterprise network incorporated Microsoft Windows 2000 servers, an exchange server, a Linux server and a sonic-wall firewall appliance.Founder and President, Executive Editing and April 2002 to June 2003Information ServicesLead the project for a new human resource tracking system.The project includes all the traditional phases of project management: assessment, development, training, rollout and documentation.The application is built on WIN 2000 Servers with MS SQL and Dot Net interface.I implemented a project for a scanner-based attendance, reporting and badge creation system. It uses the same hardware and software.I implemented streaming of a television broadcast over the internet. network management and support is provided on an as needed basis.COMPUWARE CORPORATION May 2000 to April 2002IT Support / Manager / Information Technology SupervisorWord of Faith International Christian Center:I managed the network infrastructure upgrade project for the Church.The project included the implementation of a new data center and wiring plant improvements. The new enterprise network incorporated Microsoft Windows 2000 servers, an exchange server, a Linux server and a sonic-wall firewall appliance.I successfully managed the overall infrastructure upgrade while managing resources to continue to deliver daily service levels.Responsible for all phases of project management including writing S.O.W., defining scope, gathering requirements, building/testing, project implementation, and launch of applications. Responsibilities also included budgeting, mentoring and coaching team members and conducting status meetings.Management skills include building and maintaining good customer relationships. Ability to manage client projects while maintaining service for on-going business and programs.Edsel Ford and Eleanor Ford House: May 1999 to May 2000Managed website Development Project for the Ford House.The project was driven while maintaining constant client-interface and meeting the constant changes and needs of the client.Managed and implemented Computer Refresh Program.I managed infrastructure wiring, Server, UPS and workstation upgrades. Managed and drove the new Point of Sale System selection.Identified and put into place cost savings and greater efficiency with the Ford House.Upgrading the existing accounting system and integrating it with bookstore and Web site sales for financial reporting achieved this.Detroit Medical Center: May 1998 to May 1999INFORMATION TECHNOLOGY SUPERVISORManaged and implemented a UNIX and NT Server integration project.This integration project supplied the infrastructure for a larger project that provided client-server services for a new patient billing system. Managed and implemented a MS Windows 95 to NT Workstation migration project.This project required the analysis and testing of legacy applications to be either upgraded or replaced for the new infrastructure.Managed and implemented network-faxing solution using FaxinationNextel Corporation April 1997 to May 1998Technical Support ManagerI managed the Desktop Support Group to offer support to 200 users in a mixed environment.Managed and implemented the full life cycle of a Web-based cell telephone activation project.The project requiredanalysis of existing systems to understand and improve upon with technology.The success of the project resulted in significant cost and time savings that the model was adapted nationwide.Lead a technical team in the conversion of cc: Mail to MS Exchange and MS Outlook.Managed and implemented the National RF Equipment inventory application.Visiting Nurse Association of Southeast Michigan April 1994 to April 1997INFORMATION TECHNOLOGY SUPERVISORManaged the companys relocation project.The project included a new Data Center and all other computer and information delivery components. Lead technology team in the selection of new PBX.I taught corporate executives, office administrators, and technical staff in the use of equipment and applications.I performed as Senior Network Engineer in support of a mixed environment with 150 users.I managed Help Desk and Network Administrators.City of Dearborn January 1986 to April 1994INFORMATION TECHNOLOGY SUPERVISORCoordinated, developed and implemented the Personal Computer Division of Data Processing.I led the selection and implementation of hardware, software and network environments.Designed and managed the LAN/WAN network.I implemented training and support standards.Developed and implemented the hardware and software standards for the needs of the Citys departments. I managed a Help Desk in support of the entire citys needs. Coordinated and evaluated selection process for hardware service agreements.I taught corporate executives, office administrators, and technical staff how to use equipment and applications software.EDUCATIONComputer Systems Engineering,, Western Michigan University, Kalamazoo, MichiganElectrical and Computer Engineering, Wayne State University, Detroit, Michigan |
