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Customer Service Event Specialist Resume...
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Title Customer Service Event Specialist
Target Location US-TN-Cordova
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Tamhaven CourtCordova TN Street Address
PHONE NUMBER AVAILABLECandidate's Name
Dear Hiring/HR Manager,With considerable enthusiasm, I would like to express interest in a potential position with said company. As a professional I have vast amounts of experience in retail, management, and customer service. I am consistent, hard working, and dependable with every task and assignment given to me. My past positions have cultivated skills in team building and administrative organization have proven successful in my different positions over the years. Im ready and willing to take up any assignment a new position will bring.Thank you for the opportunity to express my interest as a potential candidate. Best Regards,Candidate's Name
Summary StatementProfessional ExperienceSeeking new opportunities to utilize 20+ years of professional experience in Management, Customer Service & Merchandising. AnnetteShippsBusiness SpecialistGarden of Flavor May 2019 - PresentBrand Ambassador Memphis, TN & Germantown, TNIntroduced Cold- pressed Energy juice to customers at Whole Foods Memphis and Germantown.Market the product to customer by educating the on the nutritional benefits of each juice.EducationBachelors DegreeTexas Southern UniversityPHONE NUMBER AVAILABLEEMAIL AVAILABLE1695 Tamhaven CourtCordova, TN 38016ContactFederal Express July 2019 - March 2021Revenue Customer ServiceMeet customer service requests via phone with excellence Process payments, credits, adjustments, refunds and debits Process customer account changes such as address, phone, e-mail, etc. Transfer requests to appropiate departments when needed Perform customer package trackingProcess Customer pick ups, order-suppliesProvide customer package rating and location information Computer SkillsProficient in Microsoft WordProficient in ExcelProficient in PowerPointProficient Teams processing systemCreated weekly schedule for CNA'sOperated as a liaison for with client and patient communications. Comfort Keeper/ April-October 2021SchedulerManaged demo team inside of Costco WarehouseCreated weekly schedules, scheduled/organized interviews, appointed new employees, trainedFacilitated gathering documentation such the I9 and organized orientations.Administrated team corrections, write ups and promotions. Certified in food safetyCostco/March - September 2022Club Demonstration Service Event ManagerLands End January 2017 - January 2019Team Lead / Supervisor/ TrainerReceived top sales YTD 2016/ MTD 2017 Top salesManage entire department, complete weekly schedules Recruit, interview, and hire department team members Complete monthly markdowns, MRNs and floor resets Provide customer service, weekly conference calls, process returns and operate cash registerCrossmark Marketing Company continuedReceived top sells in Region 10 months in a row in 2016 Ensured 14 Sams Club Demo Supervisors were in compliance within company standardsEnsure all Club Supervisor positions were filled within designated Market Recruited, interviewed, hired and trained all new Club Supervisors in Market Processed New Hire - Orientation - on boardingTraveled monthly to 4 states performing club visits, audits, coaching, training and counselingProficient in excel, Microsoft, Power Point & Outlook Conducted weekly team conference calls to communicate company information Worked as a liason between Supervisors and teams to solve team conflict Approved all Supervisors timesheet and expense reports Ability to multi-task handling a variety of projects simultaneously Food safety certified until 2020Administrator performing all functions in officeProfessional Experience continuedBusiness SpecialistAnnetteShippsEducationBachelors DegreeTexas Southern UniversityPHONE NUMBER AVAILABLEEMAIL AVAILABLE1695 Tamhaven CourtCordova, TN 38016ContactComputer SkillsProficient in Microsoft WordProficient in ExcelProficient in PowerPointProficient Teams processing systemCrossmark Marketing CompanyMarket Manager January 2016 - November 2016Retail Supervisor May 2015 - December 2015Retail Supervisor of Events January 2010 - May 2015 Team Lead August 2010 - November 2010Event Specialist January 2010 - August 2010Supervised 60 Event Specialist within 30 Walmart & Sam's Club in 4 states Ensured all 30 Wal-Mart store positions were staffed in a timely manner Recruited, interviewed, hired and trained all Event specialists Completed, approved and submitted all special requests paperwork Placed all demo equipment, supplies and uniform orders Traveled to stores monthly to perform club visits, audits, coaching and counseling Created weekly team schedules

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