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Candidate's Name
Street Address  SOUTH TAYLOR STREET APT 202ARLINGTON VIRGINIA, Street Address
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PHONE NUMBER AVAILABLEEDUCATIONCareer Technical Institute Washington, D.C.Certificate in Medical Billing and Coding June 2011Sanz School Washington, D.C.Certificate in Medical Assisting February 2003EXPERIENCEINOVA Fairfax hospitalPatient Dinning Associate February 2021-August 2020Demonstrates compliance with Code of Conduct and compliance policies, and takes action toresolve compliance questions or concerns and report suspected violations.Speaks menu following standard scripting guidelines.Assists patients in selecting meals offering alternatives when appropriate.Ensures meal choices are appropriate for Physician prescribed diet.Provides patient with basic information regarding dietary restrictions when taking meal order.Prepares and delivers patient meals in efficient and timely mannerEnsures patient has everything for their meal prior to leaving the room.Follows proper safety procedures related to food service equipment and knives.Follows proper safety procedures related to preparation and holding of foods.CVS Pharmacy Clinton, M.D.Shift Supervisor August 2020 - January 2021Greeted and assisted customers with merchandiseStocks and stores merchandise on shelves and price incoming merchandiseAssists with merchandise deliveries, shipments and training of new employeesSupervises employees in the absence of managers process customer refunds and enteredmerchandise returns and exchangesResolves customer complaints, guides them and provides relevant informationCoast Guard Exchange Washington, D.C.Sales Associate June 2014  July 2020Handle cash, credit, check transactions with customers.Scanned goods and collect paymentsIssued receipts, refunds, change or ticketsRedeem stamps and couponsMake sales referrals, upselling and cross-selling productsResolved customer complaints, guide them and provide relevant informationGreeted customers when entering or leaving establishmentsMaintained clean and tidy checkout areasKept reports of transactionsBag, box or wrap packagesPleasantly deal with customers to ensure satisfactorySolid Rock Healthcare Services College Park, MDHealthcare provider November 2012- June 2014Monitored patient condition by observing physical and mental condition, intake and output, andexerciseSupported patients by providing housekeeping and laundry services; shopping for food andother household requirements; preparing and serving meals and snacks; running errandsUniversity Of Dermatology Washington, D.C.Medical Records Clerk September 2011  October 2012Initiated the medical record by creating and processing the patient care record folderRetrieved medical records by following chartout procedures documenting reasons chartscannot beretrieved for statistical and follow-up purposesDelivered charts to assigned physicians of the medical office by following established routingproceduresKept health care providers informed by communicating availability or unavailability of therecordGathered patient information by collecting demographic information from a variety of sourcesinteractingwith receptionist and physicians offices, retrieving information from automated printerMaintained patient confidence by keeping patient records information confidentialCoast Guard Exchange Washington, D.C.Sales Associate March 2009  September 2011Handled cash, credit, check transactions with customersScanned goods and collect paymentsIssued receipts, refunds, change or ticketsRedeem stamps and couponsAssisted in sales referrals, upselling and cross-selling productsResolved customer complaints, guide them and provide relevant information.Greeted customers when entering or leaving establishments.Maintained clean and tidy checkout areas.Kept reports of all transactionsMaintained aPleasantly deal with customers to ensure satisfactoryNotations Refreshment Company Rockville, MD.Assistant Manager May 2008  February 2009Monitored sales activities to ensure that daily store quotas were satisfiedDirected and supervised employees engaged in sales, took inventory on store merchandisePrepared bank deposits at closing, balanced cash registers, secure safe, opened and closedstoresGreeted and assisted customers with merchandiseAnnas Linens Forestville, MD.Manager (In Training) May 2007  January 2008Greeted customers and assisted them with sales and merchandise selectionsStocked and stored merchandise on shelves and price incoming merchandiseAssisted with merchandise deliveries, shipments and training of new employeesSupervised employees in the absence of managers process customer refunds and enteredmerchandise returns and exchangesPrepared bank deposits at closing, balanced cash registers, secure safe at store closings andopeningQUALIFICATIONSCustomer and Personal Service: Knowledge of principles and processes for providingcustomer andpersonal services. This includes customer needs assessment, meeting quality standards forservices, andevaluation of customer satisfaction.Establishing and Maintaining Interpersonal Relationships: Developing constructive andcooperativeworking relationships with others, and maintaining them over time.Performing for and Working Directly with the Public: Ability to perform for people or dealingdirectlywith the public. This includes serving customers in the restau