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Candidate's Name
Scranton, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCollections AnalystUPS - Dunmore, PAAugust 2006 to PresentResponsibilities include but are not limited to day-to-day collections on assigned accounts. Identify & solve billing issues. Work daily with Customers, Paying Agents as well as internal Operations, Sales & Billing on countless possible issues, errors and more importantly, resolutions to anything that comes up. Help ensure billing is accurate and procedures in place are being followed. Adjust/Implement processes as needed. Oversee rates are accurately used by Pricing. Work with Cash Applications to ensure payments are applied as customer intends. Single Point of Contact between Customer & all UPS Depts. Enrollment SpecialistTMG HEALTH - Dunmore, PAOctober 2005 to August 2006Worked various positions as the Company grew a great deal during this time frame. Moved up from basic enrollment to Liaison for a specific Client. Trained new employees on the programs and procedures used. Developed reports and worked Special Projects as needed. Collections SupervisorNortheast Credit & Collections - Scranton, PASeptember 2002 to May 2004Assisted in managing the daily activities, administered a follow up Training Class for existing employees who needed a bit of additional help. Responsible for personal and company wide goals. Worked closely with Client Relations to endure proper collection techniques were utilized. Developed and updated Monthly Reports used by Executive Mngt to track Collector activity and statistics. Medical Records SpecialistSourcecorp Healthserve - Scranton, PAOctober 2000 to May 2002Entered, researched and processed request for medical records. Communicated extensively with Lawyers, Doctors, Insurance Companies and various other agencies to ensure proper authorization for release of records was documented. Worked closely with many Depts throughout the hospital to fulfill requests.Assistant ManagerUnited Artists Theatres - Scranton, PADecember 1995 to December 1999Maintained Inventory and balanced cashier drawers for each shift, daily. Managed employees as well as customer relations. Spliced and prepared films for presentation. Licensed Booth Operator. Ran daily reconciliation reports and finalized daily bank deposits. Assisted as needed on scheduling and payroll. EducationAssociate's degree in Accounting/BusinessMcCann School of Business & Technology - Scranton, PA May 2004 to January 2006Skills Accounts Receivable Statistics Account Reconciliation Accounting Management Pricing