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Click here or scroll down to respond to this candidate1817 Bellmeadow Dr APT 205Lancaster, OH Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLECandidate's Name
OBJECTIVEEfficient customer service professional with 2+ years experience with hospitality services and remote call centers. Looking to obtain a position at your company where I can expand my customer skills, maximize my quality of service, and software familiarity. EXPERIENCEVillage caregiving, Ohio Home Health AideMAY 2021- JUNE 2022 Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness. Completed entries in log books, journals and care plans to accurately document and report patient progress.Raphael Home Health, Ohio Home Health AideNOVEMBER 2018 - MAY 2021 Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness. Completed entries in log books, journals and care plans to accurately document and report patient progress. Transportation to clients.FLS Connect, Remote Cold CallerJANUARY 2020 - MAY 2020 Inbound calls, sales, and donations. Delivered prepared sales pitch from script and persuaded potential donations for political funding.Williams Sonoma INC., Remote Seasonal - Customer Service Representative SEPTEMBER 2019 - JANUARY 2020 Updated account information to maintain customer records. Clarified customer issues and determined the root cause of problems to resolve product or service complaints. Recommended products to customers, thoroughly explaining details. JIMMY JOHNS, Ohio Store AssociateMARCH 2015- MARCH 2017 Taking customer orders, answering phones, and counting cash registers. Greeting customers Recommending store promotional itemsEDUCATIONFranklin Heights High School, Ohio DiplomaAUGUST 2012- JUNE 2016SKILLSCRM SoftwareMicrosoft programsWritten & verbal communicationCreative problem solvingProviding quality service to customersCustomer service expertProblem solvingAdaptability |
