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Assistant Professor/Senior Learning and Development Leader/Manager/StrategistDynamic learning & development professional with over 30 years of experience. Passionate about professional development and learning facilitation. Expertise in instructional design, corporate training, advanced facilitation, and the application of adult learning theory and principals. confident, devoted, and self-motivated. Well-qualified and results oriented with a proven ability to perform.Areas of ExpertiseProject ManagementTeam BuildingBuilding a Healthy and Productive Work Environment Leading to Job Satisfaction and Reduced TurnoverInstructional DesignLeadership and Management DevelopmentStrategic ThinkerComplex Problem SolvingDirect Report ManagementCreative Instruction Styles and TechniquesIntuitive People Management SkillsProfessional HighlightsUniversity ProfessorDeveloped and facilitated various courses for both graduate and undergraduate. Courses: Business Administration, Management, Leadership, Organizational Behavior and Development, Emotional Intelligence and other Social Sciences.Project Manager for a Credit Ascription process for 65 courses at the undergrad and grad level as it relates to HLC (Higher Learning Commission) compliance.Lead Professor selected to roll out MBA Capstone program involving CAPSIM Business Simulation with retention and completion rates at 99% on average.Have successfully utilized many different LMS platforms with student satisfaction NPS ratings of 95% or higher.Successfully worked HLC course alignment processes to maintain accreditation for the HLC and ACBSP.Training & Development ExperienceLed a redesign of a quality process that reduced product defects by 90%.Led employee opinion survey and improvement processes that reduced turnover by 25%.Trained management employees in HR related management skills that reduced lawsuits and increased employee retention by 25%.Led customer survey and improvement processes that increased customer retention by 15%.Created a knowledge management system that led to a reduction of mistakes by 10% and improved processes.Trained Managers and employees in the art of conflict management and facilitated processes that reduced conflict by 20% which in turn led to a better more productive work environment.Work History - UniversityColorado Technical University 2010  PresentoProfessor (online)/Dissertation Committee member/Course DeveloperSouthern New Hampshire University 2014 - PresentoProfessor (online)Ottawa University 2019 -PresentoProfessor (online)National American University 2010 - 2016oRegional Business Studies Program Director/Dean/ProfessorTenologico De Monterrey 2014 - PresentoMexico Visiting ProfessorWork History - CorporateTown And Country Fuel Area Manager 2019  2021United health Care Overland Park Operations Supervisor 2006 - 2008CMS/ Immigration Pearson Government Solutions Operations Supervisor 2002 - 2008Sprint Operations Supervisor 1996 - 1999Business ExperienceLighthouse Import & Export LLC Business Owner 2000  2004Lighthouse Transportation carrier Business Owner 2004 - 2008Kansas Minority Contractor Light House Group Holdings Business Owner 2018  2021Henry Industries Medical Transportation Contractor Business Owner 2008 - 2012Lighthouse Academics Business Owner 2009 - 2017Skills & InvolvementFluent in Amharic, Tigrigna, Spanish, Italian, and ArabicNorthland Chamber of Commerce Graduated in 2012 Leadership Training Serving as a planning committee memberOlathe Chamber of Commerce Member City of Olathe sister city committee MemberNational American University Curriculum Committee memberNational American University Accreditation Committee memberEditor and Publisher of NAU Tribune Student Senate and PBL newsletterProficient in MS Word, Excel, Access, PowerPoint, customized Sprint software Questa, Blackboard, E-college, and CampusvueNGD resource software, Deltek and Certified QuickBooks Pro-divisor payroll softwareEducationPost-Doctoral Degree-Certificate Global Leadership Colorado Technical UniversityDoctorate Business Administration DBA University of PhoenixMasters Project Management DeVry University MPMMasters Business Administration (MBA) University of PhoenixMasters Public Management (MPA) Park UniversityBachelor Science in Business Management (BA) Park University