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SECURITY/DOORMAN/RECEIPTIONISTPROFILEA cooperative and dependable Customer Service oriented Security/Doorman with seven (7) years of experience, Eager to join any company to support and maintain a high level of customer service to improve organizational performance, Clifford has extensive experience in Institutional Management, focused on revitalizing, restructuring, down-sizing, governance, initial set-ups and growth of business organizations. He Specialized in Business Administration, Risk and Quality Management, and Human Resource Management. He has also managed and participated in numerous projects and workshops.Currently, Clifford is a Security Supervisor with a plan of becoming a Management Consultant.CONTACTPHONE:PHONE NUMBER AVAILABLEWEBSITE:EMAIL:EMAIL AVAILABLESKILLSWritten and Oral CommunicationProblem-SolvingTime managementCustomer ServiceMicrosoft Office SuiteHuman Resource skillsComputer Hardware and Software TroubleshootingProfessional typing skills,Administrative skillsResearch skillsREFERENCESArthur Baxter PHONE NUMBER AVAILABLEChona Raskin PHONE NUMBER AVAILABLEDavid Mensah PHONE NUMBER AVAILABLEEDUCATIONThe University of Science and Technology in Ghana, 2010-2014Master in Business AdministrationThe University of Cape Coast, in Ghana, 2008-2010.Bachelor of Management degreeThe Accra Polytechnic, Ghana,1997- 2000H N D (Associate Degree) in Secretaryship and ManagementThe Million leaders Mandate under Dr. John C Maxwell, 2004-2006Certificate in leadershipThe West Africa Secondary, Ghana, 1992-1994General Certificate of Education Advanced levelRelevant courseworkEconomic, Management, Government and General PaperThe West Africa Secondary, Ghana, 1987-1992General Certificate of Education, Ordinary levelRelevant courseworkEnglish Language, Mathematics, Accounting, Commerce, Economics, Geography, government, and Agricultural ScienceLICENSESThe A.L.M Security Guarding Training School, New York, USA, 2014.Security Guard Training Certificate (8-hour pre-assignment and 16 hours on the job training).The NYC Fire Department, Brooklyn, New York, USA, February 2016.Citywide Fire Guard for Impairment Certificate (F01).Occupational Safety and Health Administration(OSHA 10) Certificate, 01/10/2016, USA.WORK EXPERIENCEDefender Security Inc., February 2018 till DateSecurity Officer/Doorman.Uses concierge-plus software to scan, store and retrieve packages and manages clients information for the facility.Receives, announces and directs visitors to their designate places of visit.Uses CCTV camera system with fifty-four (54) channels for monitoring designated spots and trains officers on how to operate itConducts foot patrols on car parking Lots to detect illegal parking and boot or tickets offenders.Maintains an hourly log entry book and writes incidence report when need be.Provides control access to the client's site and deters intruder.Assist resolve contractor, clients complaints by answering questions, providing information, finding solution to the problems and sends their requests to management.US Security Associates, September 2014 to February 2018Security Officer/DoormanUses Mailroom software to scan, store and retrieve packages and manages clients information for the facility.Receives, announces and directs visitors to their designate places of visit.Uses CCTV camera system with fifty-four (54) channels for monitoring designated spots and trains officers on how to operate itConducts foot patrols on car parking Lots to detect illegal parking and boot or tickets offenders.Maintains an hourly log entry book and writes incidence report when need be.Provides control access to the client's site and deters intruder.Assist resolve contractor, clients complaints by answering questions, providing information, finding solution to the problems and sends their requests to management.Manager, Ve-ICCES Vocational Technical Institute, Ghana, January 2002 June 2011Plan and coordinate student-teacher activitiesProviding teaching and learning material for staffPrepare work schedule for teachingChair staff meetingsAppraise staffPrepare quarterly and annual report for the National Director through the Regional coordinatorAdministrator/teacher, Ve- ICCES Vocational Technical Institute, Ghana, November 2000- August 2001Responsibilities include registering students for National examination and communicating results to students and parentsIn charge of receiving correspondence for the InstituteTeach office practice and typing |