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Title Customer Service Heavy Equipment
Target Location US-NY-Hamburg
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Automotive Service Manager / Training Operations ManagerHamburg, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Seeking gainful employment from an established dealership or automotive repair shop as a District, General, or ServiceManager/Assistant ManagerWilling to relocate to: Hamburg, NY - - Buffalo, NY Authorized to work in the US for any employerWork ExperienceOperations Service ManagerJoe's Auto Service - Hamburg, NYJanuary 2009 to PresentI am very good dealing with people, customers, and technicians. I am highly skilled in customer service, working with and managing a full staff of technician's meeting sales goals and objectives, working under a very busy and challenging environment. Ive been all over the US For training seminars with the top Automotive business Owners. I was trained on everything from day to day operations to Accounting, P&L statements, And customer service. I have phone scripts for Answering phones, to selling Isolate repairs, and Preventive maintenance inspection scripts. I do the Sales, scheduling, Hiring, Firing, payroll, and Accounting. I Know the importance of Making or keeping the store at maximum profitability and need to hit 65% GP on parts and Labor combined. Will be the best hire you have ever made. The store I am currently at has 8 technicians and 4 general service techs. As you can see from my resume, I have excellent "staying power" as I have been with Joe's Auto Service for over 10 years now. The only reason I am leaving is due to lack of work. Feel free to call me and pick my brain. 716-870- three four one six EducationGraduate in Automotive TechnologyTurn around Tour - USAJanuary 2008 to December 2021High school diplomaNash Central High School - Rocky Mount, NC2004 to 2008Skills budget (10+ years) Strategic Planning (10+ years) retail sales (10+ years) Marketing (10+ years) Powerpoint Word (10+ years) training (10+ years) budget Strategic Planning Budgeting Microsoft Powerpoint Microsoft Word (10+ years) Tow Truck (10+ years) Auto Service Management (10+ years) Vehicle Maintenance (10+ years) Service Technician Experience Management (10+ years) Flatbed (10+ years) Service management (10+ years) Leadership (10+ years) Communication skills (10+ years) Customer service (10+ years) Financial acumen Time management (10+ years) Mechanical knowledge Mechanic Experience Computer Networking Suspension Delivery Driver Experience Brake Repair Transmissions Oil Change Heavy Equipment Operation Microsoft Office Hydraulics Tractor-Trailer Diesel Engine Repair Operations Management Automotive Diagnostics Tire Service Profit & Loss retail sales Alignment Auto Estimating Facilities Maintenance Automotive service (10+ years) Training & development (10+ years) Computer literacy Computer skills EnglishCertifications and LicensesNew York State Inspection licensePresentDealer License to buy from AuctionsJanuary 2008 to PresentIf you are looking to buy shuttle vehicles, loaner cars, or want to start selling used vehicles I have dealer auction license.Motorcycle LicenseBusiness ManagementApril 2012 to PresentAttended a Automotive Business Management Course. Flew to the most successful independent Automotive Business Owners. Learned new strategies to improve Productivity and profitability. Had to pass the Accounting, Budgeting, P&L, and Sales courses. Ran by Greg Sands, Gary Gunn, Brian Gillis. GroupsTurn around TourJanuary 2008 to PresentI am part of a 20 group of Highly successful small Automotive Owners. Learning and helping each other with everything business. look him up. Gary Gun, Turn around Tour. i have everything i need to train staff and maximize gross profit.Additional InformationTow truck endorsementTurn around tour service advisor graduateQuick booksPayroll10 + Years Shop Manager / Training advisors

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