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Decatur, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCSR - Customer Service RepresentativeFirstsource Solutions - Colorado Springs, COSeptember 2021 to March 2022CSR1 Managed Patients Accounts Greeted Providers Resolved Patient issues for Providers. Worked in the inbound call centerResponded to inquiries for Eligibility and Claims. UNEMPLOYED DUE TO PANDEMICCollected unemployment - Decatur, ILMarch 2020 to September 2021Covid-19 PandemicReceptionist/Office AssistantDr Rohidas Patil2015 to 2019Answer phonesCollect moneyPlace patients in roomsFileChartingCall order into pharmacyInsurance problemsBillingRecordsIn-Patient St. Mary's Billing and paperworkAssembly TechnicianLincoln Diagnostics - Decatur, IL2012 to 2014Allergy testing facilityAssembly lineProduction of needles and damagedPackaging and shippingPharmacy TechnicianKroger Stores - Decatur, IL2010 to 2012Data entryInsuranceCounting and filling medsInventoryCompoundsFilingAnswering phonesRunning cash registerHelping customersHelping with Otc productsPharmacy TechnicianEnloe Drugs - Decatur, IL2007 to 2010Filling medsInventoryBubble packagingEducationHigh school diplomaEisenhower High SchoolSkills Customer Service (10+ years) Front Desk Quickbooks Pharmacy Tech Experience (10+ years) Compounding Medications Medical Office Experience Medical Records Typing Insurance Verification Hospital Experience Medical Scheduling Medical Billing Medical Terminology Accounting Order Entry Phone Etiquette Medical Receptionist Microsoft Outlook HIPAA ICD-9 Data Entry ICD-10 Transcription Medical scribe (Less than 1 year) Live chat Documentation review Microsoft Powerpoint Windows Sales Debits & credits Time management Communication skillsCertifications and LicensesPharmacy TechnicianMarch 2007 to PresentMedical ScribeNovember 2021 to PresentCERTIFICATED In Medical ScribingPharmacy Technician LicenseAssessmentsRetail customer service ProficientMarch 2019Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: ProficientWork style: Reliability ProficientMarch 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer service ProficientMarch 2022Identifying and resolving common customer issuesFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationHere is the results to My Workplace Insight Report: https://n3dfbxxw.r.us-east-1.awstrack.me/L0/https:%2F%2Fwww.ondemandassessment.com%2Fworkplace-insights%2FUEqplnmcZkmBUltgl95KTQ%2Fm0UkT9lDDz0bVce%257E3wKefg/2/01000181ff03473c-61f89bf8-904c-47f1-919f-da53645bPHONE NUMBER AVAILABLE/ Qm8Pzo2c7_a6eibLJr9HKnfLkzc=278 |