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Street Address PHONE NUMBER AVAILABLE- EMAIL AVAILABLEProfessional SummaryI enjoy and have many years in customer care. I also have experience in dealing with people hands on. I am very familiar and well qulified with the atmosphere and daily operations of a collection agency. I am a peoples person and a very fast learner,ready to work at somewher established and long term.Areas or ExpertiseOutstanding customer service Suggestive selling Verbal communication Strong organizational skills Able to stand 12+hours Cash and credit transactions Balancing the cash register Quick learner File/records maintenance Results-oriented Strong organizational skills Energetic work attitude Adaptive team playerWork Experience July2014-febuary2015Spot bar and grillBartender,hostess,waitressTucker,GeorgiaPrepared mixed drinks;poured wine,beer and nonalcoholic beverages. Opened and closed bar tabs and transferred tabs to dining area. Opened and closed bar Monday thru Friday 4pm-3am. Processed cash,credit cards and voucher payments.Creditors Interchange Febuary 2011-August 2011CollectorCheektowaga, NYProvided accurate and appropriate information in response to customer inquires. Formulated and enforced Service center policies, procedures and quality assurance measures. Properly directed inbound calls in phone queues to improve call flow.Just Energy May 2010-December2010independent contractorBuffalo,NYDoor to door salestrying to get people to lower their gas and electric bill by going through our company. Monitored and analyzed energy consumption. Monitored production rates and planned rewok processes to improve production.EducationMST PrepHigh School Diploma: Math, Science, Technology 2011Buffalo, NY, USA |