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Click here or scroll down to respond to this candidate Candidate's Name
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OPERATIONS MANAGEROperations Management / Business Development/Service ExcellenceDynamic, results-producing, operations management professional with a proven record of accomplishment in planning and executing strategic business plans. Extremely versatile manager with excellent communication and interpersonal skills. Driven leader with a strength for identifying talent, building and motivating high-performing teams that work aggressively to achieve their goals.Unique combination of operational and sales experience. Excellent problem-solving skills and strong orientation in customer service / satisfaction. Innate ability to motivate and empower cross-functional teams to solve complex problems and accomplish objectives. Core competencies include: Team Building and Leadership Cost Reduction & Avoidance
P&L & Performance Improvement Project Management
Problem / Conflict Resolution Turnaround & Restructure
PROFESSIONAL EXPERIENCEDistrict Site ManagerGardner Trucking, INC - Salinas, California 2011 - Present Directed activities regarding dispatching, maintenance, payroll, and inventory control for 3 transportation sites, achieving a 98% on-time delivery. Create a safe work environment through training, weekly tailgate meetings and individual counseling.GENERAL MANAGER / PLANT MANAGER / SALES MANAGERMilgard Windows and Doors - Hollister, California 2001-2009Developer Sales Manager - Managed the Production Home Department that consisted of 11 Sales representatives and 35 installation and service technicians. Develop and execute comprehensive business plan designed to penetrate and grow market share.General Manager - Chicago, IL - Full P&L responsibility for 200 employee manufacturing operation, multi-million dollar annual operating budget, all capital expenditures and an aggressive productivity, customer service, quality and performance improvement initiatives.Plant Manager - Directed the planning, staffing, budgeting and operations of $90 million window and door manufacturing and distribution operation. Diverse scope of responsibilities included production, inventory control, customer service, and distribution operations.Selected Achievements: Spearheaded complete turnaround of under-performing business unit, set high expectations and instituted individual team-member accountability resulting in 25% profit improvement. Built a best-in-class production and service organization consistently effective in reducing labor and material costs, improving quality and increasing productivity by 40%. Re-structured and motivated sales and installation teams to exceeded business goal of 25% market share for one channel, propelling overall market share beyond 35%. Selected to facilitate company-wide Leadership Development Program. Chosen to lead high profile plant consolidation projects.LOGISTICS SERVICES MANAGER Brown & Root - Bosnia-Herzegovina, 2000-2001Provide leadership and direction for multi-disciplined logistics team to fulfill critical operational roles of site development, fuel storage and distribution, water processing centers, laundry facilities and hazardous material management.Selected Achievements. Re-aligned field service schedules, processes and personnel resulting in a 40% reduction in operating costs and increased levels of reliability and responsiveness. Planned and led execution of multiple construction projects, delivering on-time and below budget, including the construction of a new 500K gallon fuel storage and testing facility.DISTRICT FIELD SERVICES MANAGER Airborne Express - Santa Clara, California, 1990 - 2000Fast-tracked to streamline freight operations and improve labor relations. Managed up to 110 union employees and staff processing 50K pieces per day. Develop leadership teams for airport ramp operations and two overnight delivery terminals.Selected Achievements: Forged innovative, new sort process to improve productivity, adopted by entire Western Region. Revitalized customer service, recruited qualified management team and increased customersatisfaction ratings from 76% to 98%. Converted three mismanaged operations into highly effective service centers, receiving a 97% on Corporate Quality Audit. Developed future organizational leaders, five staff members promoted through effective mentoring and coaching.U.S. ARMY., CAPTAIN, INFANTRY, 1984 - 1990Logistics Officer led 75-man support team, responsible for the forward deployment of 800 man combat unit in support of Multi-National Peacekeeping force to Sinai, Egypt. Directed logistical efforts supporting 15 remote sites, including site development and force protection projects.Selected Achievements: Excelled during U.S. Army Airborne and Ranger qualification courses. Awarded Army Commendation and Achievement Medals for outstanding performance and leadership during Sinai Peninsula and Czechoslovakian border missions.EDUCATION & CREDENTIALSMBA, Business Administration, University of Phoenix San Jose, CA
Bachelor of Arts, International Affairs, Florida State University - Tallahassee, FLEXCEPTIONAL REFERENCES AVAILABLE UPON REQUEST |
