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Title Medical Assistant Customer Service
Target Location US-AL-Mobile
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Seeking full time position in the Healthcare field.Prichard, AL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCOVID-19 TesterRapid Reliable Testing /DocGo - Mobile, ALMarch 2022 to PresentContract assignmentGroup LeaderCsl plasmaJuly 2020 to PresentSupervise donor floor activities, vital signs, hct's, phlebotomy etc Stocker/MerchandiserAcosta - Stone Mountain, GAJanuary 2020 to June 2020Part-time. Responsible for stocking front coolers and hostess. And setting new planograms. Charge NurseAmerica Red CrossDecember 2014 to June 2019Supervising up to 10 associates per shift in carrying out daily customer service operations and efficient donor flow, Apheresis operator, performed phlebotomy, vital signs and obtain patient history.AdjusterPilot Catastrophe Services - Mobile, ALApril 2011 to December 2013Investigated and resolved customer inquiries, answered 30-50 calls daily, process insurance claims, write estimates and issue payments.Medical AssistantDr William R Camp Family MedicineSeptember 1998 to March 2011Provided healthcare services under the direction of physician, responsible for monthly schedule development for Medical Assistants and front office staff on order to ensure adequate clinic coverage, front office and back office responsibilities, providing specific paperwork required for next day appointments, applied Medical Assisting training, such Phlebotomy, Injections, and Vital Signs. Store ManagerDollar General - Mobile, ALApril 1995 to August 1998Daily store operations including opening and closing store, store inventory, scheduling, manage employees, set store planograms, stock, cashier etc. EducationDiploma, Practical Nursing Certificate in NursingBishop State Community College - Mobile, AL1996 to 1998DiplomaC F Vigor High School - Prichard, ALSeptember 1983 to May 1987Skills Vitals Signs, Medical Terminology, Phlebotomy, Injections, Medical Assisting, EKG, electronic medical records, CPR certified through the American Red Cross. (10+ years) Phlebotomy Customer service Planograms Patient care Store management Laboratory Experience Triage Venipuncture Medication Administration Medical Office Experience Supervising Experience Mobile testing Data collection Phone triage Documentation review Nursing Medical Coding Insurance Verification Hospital Experience Office Administration ICD-10 Communication skillsCertifications and LicensesBLS CertificationCPR CertificationCertified Phlebotomy TechnicianCertified Medical AssistantCCMA CertificationAssessmentsNursing Aide Skills  ProficientAugust 2019Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: ProficientCustomer Service  FamiliarApril 2020Identifying and resolving common customer issuesFull results: FamiliarCustomer Focus & Orientation  Highly ProficientJanuary 2020Responding to customer situations with sensitivity Full results: Highly ProficientAttention to Detail  FamiliarJanuary 2020Identifying differences in materials, following instructions, and detecting details among distracting information.Full results: FamiliarBasic Computer Skills: PC  CompletedJuly 2019Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.Full results: CompletedMedical Terminology  ProficientJanuary 2020Understanding and using medical terminologyFull results: ProficientWork Style: Conscientiousness  ExpertAugust 2019Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.Full results: ExpertData Analysis  CompletedDecember 2019Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: CompletedElectronic Medical Records: Best Practices  Highly Proficient September 2019Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Highly ProficientWritten Communication  FamiliarAugust 2019Measures a candidate's ability to convey written information using proper grammar rules. Full results: FamiliarVerbal Communication  Highly ProficientJuly 2019Speaking clearly, correctly, and conciselyFull results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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