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Data Entry Customer Service Resume Woodr...
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Candidate Information
Title Data Entry Customer Service
Target Location US-IL-Woodridge
Email Available with paid plan
Phone Available with paid plan
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01/2012Certification Bridge ToHealthcare Curriculum:William Rainey Harper CollegePalatine, ILEMAIL AVAILABLEPHONE NUMBER AVAILABLELake Zurich, IL 60047SkillsLarge-scale food preparationand safety Snack preparation Generating leadsUpdated alumni information andkeyed all contact details intosoftware database, maintaininghigh levels of accuracy andeiciencyOice supplies inventorymanagement Database software Customer ServiceLeadership - Train and guide newemployees in performingassigned tasks TeamworkEectively work with MicrosoftExcel, Word and OutlookInvoicing- Print and sortcustomer invoicesQuality Control - InspectmerchandiseRe-Profile merchandise andlocationsConduct daily cycle counts andaudit resultsOverlook daily reports to assureaccuracy Medical TerminologyEducation And TrainingGED Summary Accomplished professional with 20+ years' experience in various aspects of warehouse and administrative operations. A self-motivated team player with the ability to prioritize and adapt rapidly within changing situations, in order to meet corporate goals. In search of a position in a result- oriented company. Seek challenges where skills are utilized toward continued growth and advancement. In quest of a challenging position that will give me the opportunity to work in a positive team environment to stimulate my commendable organizational skills and to grow professionally within and contribute to the company's needs.Marshalls - Retail Sales AssociateArlington Heights, IL03/2022 - CurrentHealthcare Plus - CaregiverChicago, IL04/2022 - 05/2022Nelida BandaSummaryExperience Helped customers by answering questions and locating merchandise Restocked shelves, racks and bins with latest merchandise and changed signage to promote special itemsFollowed company policies, rules and procedures to promote company goals and maintain safety Maintained clean sales floor and straightened and faced merchandise Organized store merchandise racks and displays to promote and maintain visually appealing environments Worked with loss prevention in monitoring shopper behavior Helped customers complete purchases, locate items and join reward programsMonitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing productsProcesses customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatlyProvide exceptional customer service, assisting customers with their shopping experienceCollaborate with team members and communicate clearly to the store management teamProvide feedback to management on all products, inventory losses, scanning errors, and general issues Break down pallets and separate merchandise according to item numbers Prepare clothing onto hanging racks to be distribute onto sales floor Maintained clean personal areas and prepared healthy meals to support client nutritional needsBuilt strong relationships with clients to deliver emotional support and companionshipAndel Appraisal - Real Estate AssistantArlington Heights, IL01/2022 - 03/2022Prime Line Transportation - AdministratorElk Grove Village, IL09/2021 - 01/2022Fifth Third Bank - Data Entry ProcessorRosemont, ILTransported patients via wheelchair to and from rehabilitation and daily activitiesAssisted with dressing guidance, grooming, meal preparation and medication remindersDetermined specific needs and provided most appropriate level of services for patient well-beingCleaned house, ran errands, managed laundry and completed weekly grocery shoppingProvided safe mobility support to help patients move around personal and public spacesChanged dressings, bandages and binders to maintain proper healing and sanitary measuresEngaged patients in meaningful conversation, socialization and activity while providing personal care assistanceAssisted clients with daily living needs to maintain self-esteem and general wellnessSupported clients with mental support and physical activities to accomplish quality of life and sustain needsTurned and positioned bedbound patients to prevent bedsores and maintain comfort levelsPlanned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing. Managed filing system, entered data and completed other clerical tasks Completed forms, reports, logs and records to quickly handle all documentation for human resourcesIdentified and recommended changes to existing processes to improve accuracy, eiciency and quality service Performed research to collect and record industry data Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnelMaintained personnel records and updated internal databases to support document managementAided colleagues, managers and customers through regular communication and assistance Leveraged bookkeeping software and automated processes to reduce errors Evaluated operational practices and identified improvement opportunities to develop revisions for systems and proceduresTroubleshot employee concerns and recommended corrective actions to resolve issues Generated reports to suggest corrective actions and process improvements Managed payroll, transactions, invoicing and financial inconsistencies. 06/2021 - 09/2021Swiss Automation - Inventory AssociateBarrington, IL06/2021 - 08/2021Depot - Quality Control Inspector /Packer Operator Itasca, IL06/2021 - 08/2021Daily Herald Newspaper - Machine Operator Assembler Schaumburg, IL11/2020 - 06/2021R.R. Donnelley & Sons Co - Marketing Ads Preparation Associate St Charles, IL12/2019 - 05/2020Added documents to file records and created new records to support filing needs Located and corrected data entry errors and reported to management Entered numerical data into databases with speed and accuracy using 10-key pad Compiled data and reviewed information for accuracy prior to input Monitored database updates and verified for correctness Reviewed completed work for compliance with regulations Coded and processed applications into required electronic formats. Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuraciesKept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery Maintained inventory count, tracked usage and documented variances Addressed supply problems and developed creative solutions to prevent delays Performed data entry and completed proper paperwork. Streamlined QA processes by working closely with development teams and staying abreast of changing product demands Reviewed orders to verify products met specifications Maintained tidy and clean work areas to promote optimal productivity and safety standardsInspected incoming and outgoing shipments to verify accuracy and prevent errors.Set up and ran machinery to produce exceptional products for industrial needs Maintained equipment performance by lubricating and cleaning components Operated machining equipment safely with team of operators Maintained work environments safe and eicient at all times. Prepare over 500 orders for shipment as of bagging, sorting signs and ties for orders Document every order for preparation for payroll Order processing - handle orders as of Health Insurance,Home Depot, Dollar Tree orders accordingly Performed in all departments as needed as of CPU, APO and Kitting KEYENCE CORPORATION - Sales Data AssistantItasca, IL03/2019 - 11/2019Three Tree Car Wash - Customer Service CashierSchaumburg, IL07/2018 - 09/2019MANOR CARE - Dietitian AidArlington Heights, IL09/2018 - 01/2019 Outstanding teamwork capabilities Packing- ensure correct product and proper packaging is utilized Create data driven solutions to customers and supporting sales operations-Data MigrationImprove KEYENCE training program by providing statistical, data-driven experience-Market Research Utilizing Excel to update customer files Performed strong organizational skills ; attention to detail Established working with over 100 customer emails daily Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations Operating cash registers, and other electronicsAccepting payments, ensuring all prices and quantities are accurate and proving receipt to every customerAssisting in inventory duties in store, order merchandise by phone or leave order forms to management Customer Service- Ensure Customer Satisfaction Established strong conversational aptitude Resolved customer complaints and maintained clean and tidy checkout area Counted money in drawers at beginning and end of each shift Restocked, arranged and organized merchandise in front lanes to drive product salesAnswered questions about store policies and concerns to support positive customer experiences Managed over 50 customers per day AssistanceTask list of AM/PM Aid #1 Set up cooler with Nectar & Honey beverages, juices and yogurts Set up condiment station (cereal bowls, salt, pepper, brown sugar) Prepare over 80 meal tickets for tray line Transfer call orders from board to tickets Start tray line Take out garbage after each meal Resets dry trays with tray covers and napkinsTask List AM/PM Aid #2 Brews coee, makes Ice/Hot water and Milk tubs for coee carts and sends carts to right unitSet up speed rack, beverages, desserts and condiments, works end of tray linePerformed cleanliness around all areas of kitchen as of toaster, sweep kitchen after each meal, wash dishes, restock carts Delivery carts after preparation and after each meal AGCO Parts Division - Bin Order Picker ProcessorBatavia, IL06/2017 - 02/2018Quality Associates Incorporated - Quality Scanning Supporter Woodridge, IL03/2017 - 06/2017Helen & Brett Enterprises - Administration Assistant Lisle, IL10/2016 - 02/2017Pelbo America's - Customer Service AssociateNaperville, IL Use of medical terminologyPicking and matching over 300 orders nightly, sorting orders getting them ready for shipment Work in other departments if needed Outstanding teamwork capabilities Train and guide new employees Packing-ensure correct product and proper packaging is utilized Order Processing-Print, Sort and Handle Orders accordingly Qualified Machine operator of use of any machine equipment Established and performed high customer service Demonstrate solid understanding of saving documents Prepping and preparing accounting year end data reports into word document data base systemPulling stables, prepping scanning operation, running scanners, indexing as well as reviewing documents into database Strong organizational skills, attention to detail Performed over 500 documents dailyReciprocate to emails and answer phone calls to any inquiry customers may have Memorandum customers to events and dentistry courses File,separated, inspect and distribute Registration badges Construct on site Registration services Equip technical equipment Conducted clientele to and from applicable on site areas of questions Administer along with assist upon on site employee's recognition of service Ensure customer satisfaction Order processing-print, sort and handle orders accordingly Sort and pack orders in eicient and accurate manner Eectively work with excel Exceptional time management capability Ability to multitask management capabilityWorked with supervisors and management to maintain status reports and update information for clientsPrepared packages for shipment, pickup and courier services for prompt delivery to customersAnswered questions and addressed, resolved or escalated issues to management personnel to satisfy customers Managed and organized over 500 tickets daily08/2016 - 09/2016 Process and transmit orders Pick orders and prepare for shipment Answer and take orders by phone or email Apprehend merchandise, order replacement parts and monitoring inventory Ensure customer satisfaction Data entry, create and revise reports Packing-ensure correct product and proper packaging is utilized Order processing-print, sort and handle orders accordingly Receiving-confirm proper delivery of merchandise Invoicing-print and sort customer invoices Strong organizational skills: attention to detail Exceptional time management capability Ability to multitask management capability Eectively worked with Quickbooks system Established and processed 20 to 30 orders daily

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