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Street Address Truman Drive PHONE NUMBER AVAILABLEAliquippa, PA Street Address EMAIL AVAILABLESUMMARYMotivated individual with administrative and date entry experience. Strives for a high level of productivity and quality service. Demonstrates a strong ability to be adaptable and perform with minimal supervision. Possesses enthusiasm and creativity. Communicates well in customer service positions.QUALIFICATIONSAdministrativeVerified patient data for Medicare part D and physician networks.Entered customer information into database for new sales and updating of information.Facilitated the creation of new customer accounts and updated as needed.Processed UPS shipping and receiving packages daily.Maintained an office wide filing system for efficient file management.Scanned and sorted documents electronically to designated computer folders.Customer ServiceProvided assistance in resolving payment troubles and processing payments for agents.Provided information to customers regarding services and products.Answered customer calls and dispersed to appropriate department per requests.SoftwareMicrosoft Office (specializing in Word and Excel)AccessDRABidManagerMocha (Vista)RealECELSSalesForceAppraisalPortFlashPainterPremierePhotoShopIllustratorEDUCATIONCommunity College of Beaver County Monaca, PA 05/2000Associate in Applied Science Degree in Visual Technologies / MultimediaHonors and Campus Activities: Deans List three timesWORK EXPERIENCE:Transport Investment Robinson, PA 11/2020
Fuel Tax AssociateEnter paper fuel receipts into databaseVerify all miles are in databaseVerify all logs have been turned in for the monthEnter paper logs into databaseSend out requested mileage reportsDistribute monthly fuel chargebacks to driversCigna/Mindlance Robinson, PA 03/2019 04/2020General File Clerk temporaryOrder files from Iron MountainDistribution faxes to the recipientPull requested files for delivery in person or mail outFile room maintenanceFedEx/AppleOne Robinson, PA 08/2018 12/2018Administrative Assistant temporaryScan backgrounds to determine eligibilityFortune Financial Services Monaca, PA 10/2014 04/2018New Business Sales AssociateEntered customer information into database for new sales and updating of informationScanned and sorted documents electronically to designated computer foldersProcessed UPS shippingWeekly mailing of Broker Dealer paperwork to clientsAnswering phonesUSPS ordering of suppliesContact Financial Reps for missing Broker Dealer paperwork of transferring clientsAetna/Managed Staffing Moon Township, PA 08/2014 10/2014Data Entry Clerk - temporaryVerified patient data for Medicare part D and physician networksProvided information to customers for new physicians as neededEaton/Oxford Solutions Moon Township, PA 06/2013 11/2013 IT Security temporaryFacilitated the creation of new customer accounts and updated as neededServicelink Moon Township, PA 12/2011 04/2013Operations SpecialistsProvided assistance in resolving payment troubles and processing payments for agentsLPS Management, LSI Division Moon Township, PA 09/2009 11/2010Operations SpecialistVerify HUD papers for correct informationSchedule closings with buyersSend appraisals to banks and buyersCairnstone Sewickley, PA 01/2004 11/2008Administrative AssistantAnswered calls and dispersed to appropriate underwriterProcessed UPS shipping and receiving packages daily.Maintained an office wide filing system for efficient file management.Data entry of information on all incoming requests for underwritingCensus calculationsPrepare medical claims for reviewSort and process incoming mailPrepare and send out weekly mailPrepare and process all off site storage of filesOrder office inventory |