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ObjectiveAssuming a leadership role within the company where I may utilize my experience and knowledge while continuing to build upon those assets to the mutual benefit of the company as well as myself. I would like to be employed where experience and growth are bases for the opportunity of promotion and enrichment of knowledge.ProfileHealth Information Management ProfessionalExcellent interpersonal skills, confident and poised in interactions with individuals at all levelsHighly trustworthy, ethical and discreet, committed to superior customer serviceDedicated individual; achieving a reputation for consistently going beyond what is requiredDetail oriented and resourceful in the completion of projects with the ability to multitask and meet strict deadlinesProven ability to collect, consolidates, organize, and prioritize business needsOrganized individual with exceptional follow through capabilitiesSkills SummaryWritten CorrespondenceGeneral Office SkillsEpicQuadra MedMacessCompliance OfficerRelease of InformationInventoryDDS/ROI PlusRecord Retrieval SystemAMIEResearch Archived RecordsSupervisorComputer SavvyCustomer ServiceChartMaxxMeditechLiaisonCredentialingRecruitment/HiringCPRSJVLVHIEHSMVistaLead/CoordinatorMedical RecordsMicrosoft OfficeAllscripts (Eclipse)FacetsAuditingBillingManagementVista ImagingExcelNHEPatient Profile MASManagementOrder SuppliesEmployment HistoryVA NORTH TEXAS HEALTH CARE SYSTEM4500 S Lancaster Rd. Dallas, TX. 75216Medical Records Technician (ROI)  March 21, 2016 to present40 Hours per weekIncumbent is responsible for evaluating the adequacy of each completed authorized form. Screens each request for information to determine urgency and assures that most urgent requests are completed first using established priority systems. Apply public laws, rules, regulations and exclusions governing confidentiality of the medical record. Process all incoming requests to the facility for Release of Information (ROI) along with information required by the VA Regional Office through the Automated Medical Information Exchange (AMIE). Processing TORTS, Legal request, Individuals request and Second-Party request. Determine which information is to be released in compliance with existing laws (Privacy Act of 1974, Freedom of Information Act, and Health Insurance Portability and Accountability Act). Ensure that proper authorization exists before release is made. Process requests to the requesting agency or individual. Employee composes responses to routine request for release of patient information. Selects and compiles information from health records and prepares correspondence, typically using standard form or standard formats for letters. Ensures the information released is limited to what is specifically authorized and to the person or agency designated to receive it. Completes the processes routine releases of information to other VA and Federal Agencies and when requested, to patients and their families, insurance representatives, physicians, hospitals, and city and state health agencies according to VA directives. Also attended Yellow and White Belt.OCEANS BEHAVIORAL HOSPITAL4301 Mapleshade Ln. Plano, TX 75075Medical Records Coordinator/Credentialing Coordinator  November 2014 to March 18, 201640 Hours per weekProvides coordination of Health Information Process under the direction of a RHIA. Prepare and maintain accurate medical records information according to established procedures within a medical records unit. Manage all health information responsibilities including patient record maintenance, ensuring that appropriate medical record components are completed accurately by medical staff and filed properly and timely in accordance with various accrediting agencies and established institution policies and procedures. Ensuring patients data is being compiled, updated, and organized accurately in compliance with regulations. Also, ensuring all medical information accessible to physicians and nurses while preserving each patient's privacy. Credentialing liaison for entire facility. Reviewed and screened initial and reappointment credentialing applications for completeness, accuracy, and compliance with federal, state, local and University regulations, guidelines, policies, and standards. Analyzed and identified information, discrepancies that could impact the ability to credential or enroll practitioners. Monitored all files to ensure accuracy and completion. Prepared and provided information to all customers as appropriate. Entered and maintained data into credentialing database. Familiar with NCQA and TJC standards. Also, knowledge of the National Practitioner Data Bank, DEA Verification Licensure, Board Certification Training verified, and Peer Recommendations. Other duties consist of Auditing, Release of Information, Privacy Officer, Billing, and Liaison between physicians and Nurse Practitioners.HEALTH AND HUMAN SERVICES COMMISSION801 South, State Hwy 161 #300 Grand Prairie, TX 75051ES Clerk III  March 2014 to June 201440 Hour per weekUnder the general direction of the supervisor, provides a variety of clerical support services in a service delivery office and providing clerical support to Texas Works Advisors staff. Processes mail, opens and date stamps incoming applications and supporting documents. Reviews applications for required signature, date, and supporting documents received from clients. Logs applications and assigns complete applications for processing. Returns incomplete applications to clients and assists with completion when necessary/requested. Upon request make copies and returns original documents to clients/customers. Responding to clients inquiries and requests for assistance as needed.JPS HEALTH NETWORK1500 S Main St Fort Worth, TX 76104HIM Supervisor - May 2011 to September 201340 Hours per weekUnder the general direction of the Assistant Director of Health Information Management, provides supervision, training, and leadership to HIM employees. In addition, the Supervisor will carry our Department projects as requested. Responsible in managing 15 employees and managing all file room and ROI related functions. Supervised document imaging area and supervised the preparation and distribution of chart pulls for research, audits, and studies, to ensure timely and accurate records, monitor, process, and distribute forms; correspondence, documents and reports are completed properly. Have experience working with EPIC. Assist in developing standards in regard to policies and procedures in the department. Facilitate employee section meeting for designated shift. Supervise the functions of the various areas of Health Information Management to ensure patient information is accurate and available in a timely manner. Interview and hiring potential employees.METHODIST HOSPITAL1441 N Beckley Ave Dallas, TX 75203Medical Records Specialist - January 2010 to December 201040 Hours per weekMaintains medical record integrity through assembly and analysis of confidential patient records; creates folders for new patients daily; retrieves and processes ancillary discharges daily; will also assist in locating records and researching, meeting the internal needs of the HIM Department, providing phone coverage.LEWISVILLE MEDICAL CENTER500 W Main St Lewisville, TX 75057Discharge Analyst  HIM Tech III - June 2006 to January 201040 Hours per weekMaintains medical record integrity through assembly and analysis of confidential patient records; creates folders for new patients daily; retrieves and processes ancillary discharges daily; will also assist physicians in locating records and researching, meeting the internal needs of the HIM Department, providing phone coverage, and greeting visitors.HCA6800 N Macarthur Blvd Irving, TX 75039Optical Scanning Tech - January 2006 to December 200740 Hour per weekPreparation of discharged patient charts for scanning into electronic format. I am responsible for verification of correct patient and correct account numbers and identification of documents to be scanned. Indexing all scanned images and Data entry. Trained and mentored new employees. Assisted and covered at other facilities when business needs dictated. I consistently maintained high standards of excellence.Five years of service in a lead role and two years in management.KnowledgeRevenue Technician Gather data from various entities and programs to determine what avenues need to be takento ensure that all possible revenue opportunities are captured. Review the data gathered andreport findings back to the Facility Revenue Manager. The findings are used to identify possibleproblem area and assist in collaborating with the Billing Dept. to develop training needs forproviders and staff. Assist in the helping patients with their bills and insurance information making sure thereare no changes. Educate patients of the benefits and the process of the way we bill insurance. Educate patients on the why they must get a means test done every year, also giving theminformation that can give them an over view on the types of categories and their benefits. Helping patients with their bills by providing them with forms such as waivers and do paymentplans so they will not get their checks garnish by collectors. Educate patients on the why they must get a means test done every year, also giving theminformation that can give them an over view on the types of categories and their benefits. Helping patients with their bills by providing them with forms such as waivers and do paymentplans so they will not get their checks garnish by collectors. Calling and sending letters to patients to provide them with information on their bills. Working on tort cases which veterans have a law firm working on their behalf on a case they have andneed information on the veteran's medical records and billing statements. Do the best of my ability to answer any questions or concerns the veterans have during their visit. We run 1st party reports to make sure the veterans get charge for visits that are non-service connectedand bill them the copay. Support Veterans with getting the right information that will help them get their questions and issuesresolve in a timely manner. Verify that health insurance is current, and that the health insurance company covers benefits. If noinsurance will verify with patient if they do in fact have health insurance claimsLoan Officer/Loan Processor Meet with customers to determine their needs and recommend the right loan products to help meet their goals Maintain an active knowledge base of all the organizations loan products and an understanding of the qualificationsRequired of each applicant Identify and recommend products that meets the customers needs and the organizations lending guidelines Review active loan files each day to determine if any documents are missing or what can be done to help theprocess along Utilize professional judgement to determine which potential borrowers represent good risk opportunities for theorganization Review initial loan approval and work with borrower to gather appropriate documentation Collect all required documentation for the loan package Create a loan submission package for the Underwriting department Submit files to assigned Underwriter Satisfy all conditions when received from Underwriter Ensure that approval falls within the established lending guidelines Communicate with other professionals, including attorneys, county clerks and title companiesDEVRY UNIVERSITYGraduate Date Expected  October 2015Bachelor of Science - Health Management Information TechnologyDEVRY UNIVERSITYGraduate  September 2013Associate of Science - Health Information Management TechnologyUNIVERSITY OF PHOENIXGraduate  March 2011Associate of Arts - Health Administration