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Registered Medical AssistantHowell, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceRegistered Medical Assistant (RMA)Michigan Ear Institute/Ascension - Farmington Hills, MI March 2019 to Present Supported 7 clinicians Roomed patients Measured vital signs Prepared charts Scheduled appointments Scheduled labs Verified insuranceCUSTOMER SERVICEAerotek Southfield - Southfield, MISeptember 2016 to PresentI work for R1which is a Revenue company for Ascension Hospitals I work in a busy call center and help hospitals collect payment from patients, as well as help patients with their hospital bills. I worked for Medimpact as a patient care coordinator. I assisted pharmacies and doctor's offices to get their claims paid. I assisted patients in getting the prior authorizations that are needed to get the drugs that were prescribed to them.Registered Medical AssistantST JOSEPH MERCY HOSPITAL - Ann Arbor, MIMay 2017 to March 2019I completed my externship at Vascular and Endovascular Specialists (IHA) they hired me after and I have been there ever since.CUSTOMER SERVICEUltimate Staffing Northville - Northville, MIDecember 2015 to September 2016I worked at a diabetic supply company. I answered calls in regards to the patients supply Order. I entered patient information into the system and processed orders. PACKAGE HANDLERUPS Lansing - Lansing, MIJuly 2015 to October 2015Sorted packages on conveyor belt and put them in trucks in numerical order for driver to deliver in the morning. Loaded three trucks in 4hrs.FRONT DESK/PILOT COORDINATORPontiac Air Center - Pontiac, MI2013 to 2015Served as the Personal Assistant for the owner of the company, supporting cash management. Directed office management functions on a daily basis. Supervised employees in daily job tasks. Coordinated travel itineraries for foreign/domestic travel. Contributed to sales activities including sales reporting and inventory control. Provided high level of administrative support to pilots. Handled all reservations for pilots and travel associates Worked with business associates within the company to order airplane parts and service. Binson's Home Medical, Center Line, MICUSTOMER CARE COORDINATORContacted Dr. office's, sleep labsJanuary 2012 to January 2014 Customer Service Representative that handled calls in a busy call center environment Contacted Dr. office's, sleep labs, hospitals and other institutions to gather documents needed to properly bill patient medical insurance for medical equipment and supplies needed by the patient. Coordinated appointments between patients and therapists. Customer Service Representative that handled calls in a busy call center environment Contacted Dr. office's, sleep labs, hospitals and other institutions to gather documents needed to properly bill patient medical insurance for medical equipment and supplies needed by the patient. Coordinated appointments between patients and therapists EducationAssociate in Applied ScienceRoss College-SylvaniaSeptember 2017 to PresentSkills Next Gen Vital Signs Patient Care Injections Receptionist EMR CPR Certified EKG EHR Filing Microsoft Word Venipuncture CPR Vital Signs Experience EMR Systems Medication Administration Medical Records Phlebotomy Epic EHR Systems Medical Scheduling Schedule Management Experience Administering Injections Medical Office Experience Laboratory Experience ICD-10 Insurance Verification Hospital Experience Anatomy Knowledge Supervising Experience Personal Assistant Experience Clerical Experience CPT Coding Medical Terminology English Customer service Microsoft Office ICD-9 Front desk NursingAwardsHigh HonorsMarch 2018College High Honors awardCertifications and LicensesRegistered Medical Assistant (RMA)May 2017 to PresentCPR CertificationCertified Medical AssistantBLS CertificationCCMA CertificationAssessmentsData Entry Highly ProficientDecember 2019Entering data quickly and accuratelyFull results: Highly ProficientCustomer Focus & Orientation Highly ProficientDecember 2019Responding to customer situations with sensitivity. Full results: Highly ProficientNursing Aide Skills Highly ProficientDecember 2019Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Highly ProficientElectronic Medical Records: Best Practices Expert December 2019Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: ExpertMedical Terminology Highly ProficientDecember 2019Understanding and using medical terminologyFull results: Highly ProficientScheduling FamiliarDecember 2019Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: FamiliarVerbal Communication Highly ProficientDecember 2019Speaking clearly, correctly, and conciselyFull results: Highly ProficientMedical Terminology Highly ProficientDecember 2019Understanding and using medical terminologyFull results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationBLS certified |