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Click here or scroll down to respond to this candidateCandidate's Name
Valley, AL Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLEProfessional SummaryPoint of Care Coordinator with 17 years of laboratory experience with vast knowledge of Hermatology. The role of a care coordinator organised, good at building relationships, caring and compassionate and have strong communication skills. A big part of this role is providing extra support to colleagues and customer.SkillsTechnical AnalysisEquipment testing and calibrationVirus and malware preventionHelp desk supportOperating system testingSpecimen collectionLab test analysisWorking on Python CerftcationWork History02/2021 to CurrentPoint of Care CooridnatiorWellstar Hospital Lagrange, GAPerform analytical and data entry taskAnswer patient calls, emails and questions, including finding insurance estimatesConfidentially manage patient accountsEnsure compliance with professional standards & regulatory requirementsWork as a team player to ensure each patient receives the best service possibleInstruments - I-Stats, Accu-Chek, Avox, ACT, RALS, ACLTOP350Wellstar Hospital Lagrange, GATechnical SupervisorCalibrated, maintained and operated equipment for maximum performance.Formulated plans for improving procedures, training and processes.Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.Instruments Sysmex-XN, Stago, Iris. Remisol, Sofia, Excyte-M and Abbott ID NOW.08/2020 to 11/2020Assurance Scienttific- Birmingham, ALQuality Assurance analystPreparing and implementing quality assurance policies and procedures.Performing routine inspections and quality tests.Identifying and resolving workflow and production issues.Ensuring that standards and safety regulations are observed.Harvest Orchard, Lab Information Systems.03/2008 to 08/2020Children's Hospital - Birmingham, ALComputer Specialist/ Medical TechnologistResponded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.Linked computers to network and peripheral equipment, including printers and scanners.Alleviated hardware and software issues affecting computers and language labs, resulting in improved relationships with training departments and schools.Explained technical information in clear terms to non-technical individuals to promote better understanding.Instruments- Sysmex-XE, Stago, Iris, Clinitek and Sebia.06/2006 to 02/2008Bayfront Medical - St. PetersburgMedical Lab TechnicianRoutine Microbiology, Virology, Serology, and PCR testing.Worked with Cerner.Instruments- GeneXpert SystemEducation06/2019Master of Science: Health InformaticsWalden University - Minneapolis, MNGPA: 3.012/2013Bachelor of Science: Science, Technology, And SocietyUniversity of St. Frances - Juliet,ILAccomplishmentsKnowledge of SQL.Healthcare Information Technology Business and Finance.Information System Management.Data analytics.CertificationsAMT - Medical Technologist |
