Candidate Information Name Available: Register for Free Title Customer Service Swing Manager Target Location US-IL-Springfield Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name , Jr.Email:EMAIL AVAILABLETelephone:PHONE NUMBER AVAILABLEQualifications:Strong customer service and problem solving skills gained from experience in both retail and office customer service experienceStrong attention to detail and accuracyExperience handling a fast paced work environment and prioritizing responsibilitiesProfessional ExperienceBoost Mobile, Springfield, IL 01/18  presentlyRetail Store Assistant Sales ManagerRecruited, hired, trained, developed, and directed retail salesOversaw client relations, new account development, and customer serviceSupervised administrative functions, inventory, cash flow, merchandising, and operationsConducted ongoing staff development and personal growth planning for employeesDeveloped innovative and effective marketing programs; exceeded store sales quotasMcDonalds Springfield, IL 05/2013 to PresentSwing ManagerSupervised team members in order to ensure quality of serviceSupervised kitchen activities to ensure quality of foodTrained food service personnelEnsured cleanliness of the storeInvestigated and resolve complaints pertaining to food service and qualityMaintained inventory and ensure adequate stocksManaged cash registerT-Mobile Springfield, IL 08/2016 to 10/2017Retail Store Assistant Sales ManagerRecruited, hired, trained, developed, and directed retail salesOversaw client relations, new account development, and customer serviceSupervised administrative functions, inventory, cash flow, merchandising, and operationsConducted ongoing staff development and personal growth planning for employeesImplemented a sales-tracking spreadsheet to replace a manual form writing process to increase efficiencyDeveloped innovative and effective marketing programs; exceeded store sales quotasSuccessfully managed one of the highest-producing T-Mobile dealer locations in the Springfield marketReceived several "Sales Manager of the Month" AwardsCreated a team spirit within the store that resulted in increased sales, long-term employees, and customer satisfactionBunn-O-Matic Springfield, IL 3/2011 to 3/2013Order ProcessorDeveloped relationships with vendorsObtained and analyze process reports; identify and support implementation of ideas to optimize processes for the departmentProvided professional, courteous and efficient customer service to all customersCreated and maintained databases of customer informationEntered verbal and document orders using SAPWells Fargo Springfield, IL 01/2009 to 07/2010Pricing Analyst (contract)Assist clients, brokers, sales representatives, and relationship managers to process registrations and rate lock requestsEntered mortgage information into database to determine pricing program optionsComputed incentives for brokersChipotle Mexican Grill Springfield, IL 07/2008 to 07/2009FaxipaditorProvided positive customer service while assuring accuracy of orders and quality of foodResponsible for cashiering and money transactions at the registerEducationUniversity of Illinois at Springfield  Springfield, IL(Bachelors Degree) Business AdministrationLincoln Land Community College  Springfield, IL(Associate of Arts) Business Administration